
Customer Service Manager
5 days ago
Join us at Ats Technologies as we seek a Team Operations Supervisor to lead our call center team. The ideal candidate will have a strong background in call center management, with a proven track record of success in team development and operations management.
Main Responsibilities:- Oversee the day-to-day operations of the call center team, ensuring seamless execution of team goals and objectives.
- Develop and implement effective call center strategies, driving customer satisfaction and loyalty.
- Foster a culture of excellence, driving motivation and productivity among team members.
- Analyze performance metrics, identifying areas for improvement and implementing corrective actions.
- Promote a positive company image through exceptional customer service and representation.
The ideal candidate will possess excellent leadership skills, strong communication abilities, and proficiency in neutral English.
A minimum of 2 years of call center management experience is required. Please note that only candidates with relevant call center experience should apply.
-
Customer Service Representative
3 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full time**Job Summary**We are seeking a reliable and detail-oriented customer service representative to act as a communication point for emergency and non-emergency calls at ACE Customer Services.The ideal candidate must be an excellent communicator, able to remain calm and composed, especially in emergencies. Multitasking skills and the ability to take appropriate...
-
Service Desk Agent
3 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeJoin ACE Customer Services as a Communication Coordinator and contribute to our mission of delivering exceptional customer experiences. In this role, you will facilitate seamless communication between teams and customers.**Responsibilities Include:**Communicating with customers and stakeholders via phone, email, or other channels.Coordinating tasks and...
-
Service Management Software Specialist
5 days ago
Lahore, Punjab, Pakistan Joblogic Service Management Software Full timeAbout Us: At Joblogic Service Management Software, we take pride in being a pioneering force in the service management industry. With over 20 years of experience, we have developed a reputation for providing cutting-edge solutions that cater to the unique needs of our customers. Our team of experts works tirelessly to ensure that our software meets the...
-
Customer Service Manager
4 days ago
Lahore, Punjab, Pakistan Shibli Global Network Full timeJoin us at Shibli Global Network as a Customer Service Manager and take on the challenge of delivering exceptional customer service to our clients. As a Telesales Representative, you will be responsible for conducting outbound sales calls to potential customers and clients.Your responsibilities will include:Conducting outbound sales calls to potential...
-
IT Customer Service Manager
3 days ago
Lahore, Punjab, Pakistan Excellcomm Full timeExcellcomm is seeking a highly skilled and experienced IT Customer Service Manager to join our team.Job DescriptionThe ideal candidate should possess a Bachelor's or Master's degree in Computer Science, preferably with a minimum of 4-5 years of experience in customer services, ideally in a technical environment.Hands-on experience with network, systems,...
-
Customer Service Operations Manager
5 days ago
Lahore, Punjab, Pakistan M&S Ventures Full timeJob OverviewM&S Ventures seeks a skilled Customer Response Manager to oversee and enhance customer service operations.Key ResponsibilitiesManage customer interactions, ensuring prompt and effective responses.Develop and implement customer service policies and best practices.Monitor and analyze customer feedback to identify trends and areas for...
-
Customer Service Operations Manager
5 days ago
Lahore, Punjab, Pakistan Zafar Securities Pvt Ltd Full timeJob OverviewZafar Securities Pvt Ltd is a reputable and licensed trading company that offers a wide range of services to its clients.As a key member of our team, the Customer Service Manager will play a crucial role in delivering exceptional customer service and experience to our valued clients.
-
Customer Service Management Head
5 days ago
Lahore, Punjab, Pakistan Next Age Technologies (Pvt) Ltd Full time**Job Title:** Customer Service Management HeadWe are seeking an experienced Call Centre Manager to lead our Lahore Call Centre, where you will play a critical role in shaping the customer experience and driving business success.Duties and Responsibilities:Develop and implement customer service strategies that align with our business objectives, ensuring...
-
Customer Service Representative
5 days ago
Lahore, Punjab, Pakistan Hawk Revenue Group Pakistan Full timeAt Hawk Revenue Group Pakistan, we are dedicated to providing exceptional Revenue Cycle Management (RCM) services for healthcare providers. Our team of experts specializes in streamlining billing processes and ensuring efficient revenue management.This is a full-time on-site role for a Customer Service Representative who will be responsible for handling...
-
Dispatch Specialist
3 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeACE Customer Services seeks a skilled Service Desk Agent to provide top-notch customer support. As a key member of our team, you will handle customer inquiries, resolve issues, and ensure exceptional customer experiences.**Key Responsibilities:**Addressing customer concerns and complaints in a professional manner.Identifying and categorizing calls according...
-
Customer Service Associate
3 days ago
Lahore, Punjab, Pakistan Brisk Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member, you will be responsible for delivering exceptional customer service and support.In this role, you will manage customer interactions through various channels, address and resolve customer complaints in a timely...
-
Customer Service Director
5 days ago
Lahore, Punjab, Pakistan Mansha Brothers Full timeCompany Overview:Mansha Brothers is a leading organization seeking a skilled professional to manage its customer service operations.The ideal candidate will have 5 years of experience in a relevant field, with a strong understanding of IT, Networking, and Security.Main Responsibilities:Manage customer relationships and resolve issues efficientlyDevelop and...
-
Customer Service Director
5 days ago
Lahore, Punjab, Pakistan Pak Elektron Limited. (PEL) Full timeMain ResponsibilitiesCustomer Service Management: Deliver exceptional customer experiences through proactive communication, issue resolution, and complaint management.Operational Efficiency: Optimize service operations to reduce expenditure, manage within allocated limits, and ensure availability of spare parts.Training and Development: Educate and train...
-
Customer Service Representative
5 days ago
Lahore, Punjab, Pakistan EchoNet Services Full timeWe are looking for a skilled CUSTOMER SERVICE REPRESENTATIVE to join our team at EchoNet Services Ltd in Lahore. As a key member of our customer success/procurement field, you will be responsible for managing supplier communication and ensuring timely delivery of goods and services.The ideal candidate should possess excellent interpersonal and verbal...
-
Customer Service Specialist
5 days ago
Lahore, Punjab, Pakistan Institute of Performance Management Full timeInstitute of Performance Management, Pakistan delivers exceptional customer experiences.Represent the company through various communication channels in a timely and professional manner.Main ResponsibilitiesDeliver accurate information and assistance to resolve customer issues and concerns.Maintain high levels of customer satisfaction by providing excellent...
-
Customer Service Team Manager
5 days ago
Lahore, Punjab, Pakistan Abacus Outsourcing Full timeRole OverviewThe Team Lead will oversee daily operations, monitor performance metrics, and foster a positive and collaborative team environment.Responsibilities Include:Team Performance:Lead and manage a team of customer service representatives to achieve exceptional service delivery.Process Improvement:Monitor and analyze team performance, identifying areas...
-
Communication Coordinator
3 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeAt ACE Customer Services, we're looking for a skilled dispatch specialist to join our team. As a Dispatcher / Customer Service Executive, you will play a vital role in facilitating effective communication between different parties.**Responsibilities Include:**Receiving and transmitting messages efficiently.Coordinating with drivers and ensuring route...
-
Customer Service Representative
7 days ago
Lahore, Punjab, Pakistan The Digi Tech Resource Group, LLC. Full timeAt The Digi Tech Resource Group, LLC., we are seeking a skilled and customer-focused Customer Service Representative for a full-time on-site position in Lahore.Job Description:We are looking for an individual who can provide real-time customer support via chat, answering inquiries, resolving issues, and ensuring excellent customer satisfaction.Handle...
-
Customer Service Lead
5 days ago
Lahore, Punjab, Pakistan Top Ad Full timeJob OverviewThe Customer Service Lead role at Top Ad involves overseeing the front desk operations and ensuring exceptional customer experiences.This position requires a strong focus on providing top-notch service, managing bookings efficiently, handling phone calls and inquiries, and maintaining accurate records.Foster a positive and welcoming environment...
-
Customer Service Professional
5 days ago
Lahore, Punjab, Pakistan Haust Club Pakistan Full timeJob Title: Customer CareAbout the Job:We are seeking a highly skilled and dedicated Customer Care professional to join our team at Haust Club Pakistan. As a Customer Care representative, you will be responsible for providing exceptional customer service, addressing customer concerns, and resolving any issues that may arise.Main Responsibilities:Provide...