Resolution Specialist

Our Company">Ibex. Pakistan aims to provide top-notch customer experiences by empowering our employees with the necessary skills and resources.">Job Description">The Partner Support Specialist will be responsible for addressing customer inquiries and concerns via phone calls, ensuring timely and accurate resolutions.Main TasksDemonstrate Excellent Customer...

Job SummaryThis role involves resolving customer complaints through various communication channels, developing calculations based on order size and essential requirements, and working with international clients from foreign regions.Key Responsibilities:Customer Complaint Resolution: Resolve customer issues in a timely manner via email, phone calls, or other...

RequirementsO Levels/Intermediate or above qualification.Excellent written and verbal English communication skills.Proficiency with MS Office (particularly MS Excel and MS Word).Why is this Role Right for You?You thrive in environments where you can grow and develop your skills. You possess excellent empathy and can effectively communicate with diverse...

Job SummaryThe Hub Power Company is seeking a highly motivated Customer Success Specialist to join its Voice Program team. In this role, you will be responsible for delivering exceptional customer experiences and resolving client queries and concerns via phone calls.Key ResponsibilitiesResolve Client Queries and ConcernsDevelop and maintain positive...

Job Title: Litigation Compliance SpecialistSui Southern Gas Company Limited is seeking an experienced Litigation Compliance Specialist to join its team.The successful candidate will have at least 4 years of experience in a relevant field or hold a Fresh ACMA qualification. Preference will be given to candidates with a law degree (LLB).Responsibilities:The...

Client Support SpecialistAbout the Role:Horyzon is seeking an experienced Client Support Specialist to provide exceptional support to our clients. This role involves responding to client inquiries, resolving issues, and collaborating with internal teams to deliver tailored solutions.Key Responsibilities:Client Communication: Develop strong relationships with...

Key Performance Indicators (KPIs):The following KPIs will be used to measure the success of the Inbound Sales Specialist:Monthly Sales Conversion Rate: Track and report on the number of sales conversions achieved each month.Customer Satisfaction: Monitor and improve customer satisfaction levels through regular feedback and surveys.First-Call Resolution...

Job Title: Regulatory Compliance SpecialistWe are seeking a highly experienced and skilled regulatory compliance specialist to join Sui Southern Gas Company Limited. The ideal candidate will have a deep understanding of regulatory frameworks and be able to ensure compliance with standard rules and regulations.Key Responsibilities:Review and Evaluate...

Job OverviewLimton Innovative Systems is seeking a skilled Customer Service Operations Specialist to join our team. In this role, you will be responsible for managing all aspects of client complaints, from initial logging to resolution.Key ResponsibilitiesReceive and log client complaints, assigning them to engineers for timely resolution.Coordinate with...

About IbexIbex is a global company that provides customer experience solutions, including BPO, digital marketing, and online acquisition technology services. We operate 34 facilities worldwide and employ over 35,000 professionals. Our goal is to deliver exceptional customer experiences that drive business growth and customer loyalty.Job SummaryWe are seeking...

Talent Rooters is seeking a skilled Technical Support Specialist to join our team. This role involves optimizing the Service Desk incident logging system to provide a seamless experience for customers.Key ResponsibilitiesService Desk Optimization: Identify and implement improvements to streamline support processes, ensuring timely resolutions to customer...

Company Overview">We are ibex. Pakistan, a company dedicated to delivering exceptional customer experiences. Our mission is to provide accurate resolutions to our clients' customers while maintaining a friendly and caring image.">Salary">The salary for this position is Rs. 70,000.">Job Description">The Partner Support Specialist within the Operations...

Key Responsibilities">The Client Support Specialist will be responsible for providing top-notch support to our clients, ensuring prompt issue resolution and excellent customer experience. This includes diagnosing and troubleshooting software-related problems, offering technical guidance to enhance product usability, and managing support tickets to ensure...

Job OverviewThe Technical Support Specialist plays a pivotal role in the Operations department, providing expert problem-solving and claim resolution to customers. They diagnose complex issues, guide customers through the claim filing process, and ensure accurate resolutions via phone calls.With a focus on delivering exceptional customer experiences, this...

EWS Group is looking for an experienced IT Service Specialist to provide top-notch technical support to our clients. The ideal candidate will have excellent communication skills, a strong technical background, and a customer-first mindset.In this role, you will be responsible for troubleshooting and resolving technical issues, collaborating with internal...

Unlock Customer Satisfaction: A Multifaceted ApproachAs a key member of our dynamic team, you will be responsible for providing world-class support to international customers. Your primary focus will be on delivering timely, professional, and effective solutions that meet customer needs and expectations.Responsibilities:Respond to customer inquiries, resolve...

We are seeking a highly organized and detail-oriented professional to manage the entire process of handling product returns, exchanges, and warranty claims at Horizon Technologies. The successful candidate will ensure that all warranty claims meet legal and regulatory requirements, and that company policies are adhered to.

Role SummarySamba Bank Limited is seeking a Technical Operations Specialist to join our team.Key Responsibilities:Manage day-to-day activities for monitoring and keeping track of all issues for resolution.Ensure 24/7 availability for troubleshooting and support activities.Configure and troubleshoot AIX VIOS, LPARs, and LVM-related issues.Provide technical...

Key ResponsibilitiesAs a Financial Operations Specialist at Delivery Hero SE, you will serve as a finance business partner for various functions including Partnerships, Corporate, Fintech, and Shops.You will be responsible for managing and resolving disputes between clients and the company related to financial numbers. Additionally, you will possess a solid...

We are seeking an Engineering and Project Delivery Specialist to join our team. With a strong background in civil engineering and at least two years of experience, you will be responsible for supporting senior engineers in planning, executing, and monitoring project progress.Key Responsibilities:Support senior engineers in planning, executing, and monitoring...