
IT Support Engineer
3 days ago
As an IT Support Engineer, you will play a crucial role in ensuring the smooth operation of our computer networks. Your responsibilities will include:
- Network Maintenance
- Monitoring network performance, identifying areas for improvement, and implementing changes as needed.
- Collaborating with internal teams to resolve technical issues, providing timely support and expertise.
- Documenting and sharing knowledge with colleagues to ensure consistent service delivery.
- Technical Support
- Providing assistance to end-users, helping them troubleshoot common issues and resolve problems efficiently.
- Developing and maintaining technical documentation, procedures, and guidelines.
- Staying current with industry developments, best practices, and emerging technologies.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or related field.
- Minimum one year of experience in IT support, network administration, or a related field.
- Strong analytical and problem-solving skills, with excellent communication and interpersonal abilities.
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