Help Desk Representative

4 days ago


Islamabad, Islamabad, Pakistan Next Gen Technologies Full time

At Next Gen Technologies, we are committed to providing exceptional customer service through our call center operations.

We require candidates who possess excellent communication skills, including speaking, writing, and listening, to join our team as Call Center Representatives.

The job involves handling customer inquiries and resolving their issues in a professional and timely manner.

The ideal candidate will be able to work effectively in a team environment and have good time management skills.

Key Responsibilities
  1. Provide excellent customer service by responding to customer inquiries and resolving their issues.
  2. Work collaboratively with the team to achieve sales targets and improve customer satisfaction.
  3. Develop strong relationships with customers by actively listening to their needs and providing solutions.
  4. Meet or exceed performance metrics, including call quality, productivity, and sales.

We offer a supportive work environment and opportunities for growth and development.



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