Help Desk Associate

5 days ago


Islamabad, Islamabad, Pakistan Webicosoft Full time
The Ideal Candidate

We are searching for a highly skilled Help Desk Associate to join our team. As a key member of our customer support team, you will be responsible for delivering outstanding service to our clients.

Key Responsibilities:
  • Carefully address customer inquiries to provide a positive experience.
  • Thoroughly document customer interactions to maintain accurate records.
  • Follow up on customer requests to demonstrate our commitment to their satisfaction.
  • Resolve customer complaints through diligent issue resolution.
Required Skills:
  • Language Skills: Fluent English language skills with an excellent accent.
  • Call Centre Knowledge: Familiarity with call centre operations is essential.


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