
Service Delivery Manager
2 days ago
The primary goal of this role is to oversee a team of customer service representatives (CSRs) and ensure they consistently meet customer satisfaction, quality, and productivity standards.
About the Role:- Leading a team of CSRs and fostering a positive work environment.
- Providing consistent performance feedback and applying timely performance management standards.
- Coaching, developing, and engaging CSRs to enhance their productivity, abilities, and careers.
Achieving operational excellence involves managing change in procedures and processes, promoting staff understanding, retention, and effective execution. Key responsibilities include coaching, developing, and engaging CSRs to enhance their productivity, abilities, and careers.
To be successful in this role, candidates should have at least one year of experience in injury claims projects.
Requirements:- Excellent English Language Skills
- Coaching and Training
- Teamwork
- People Management
- Time Management
This position offers opportunities for career growth and development, as well as a chance to work with a talented team dedicated to delivering excellent customer service.
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Service Delivery Manager
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Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob Summary:We are looking for an experienced Service Delivery Manager who can manage customer interactions, identify trends in customer inquiries, and provide feedback to improve products and services.This role requires a professional with excellent written and verbal communication skills, strong attention to detail, and the ability to adapt to changing...
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Assistant Manager, Account Management
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Rawalpindi Cantonment, Pakistan Delivery Hero SE Full timeCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
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Service Delivery Expert
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Rawalpindi Cantonment, Pakistan beBee Careers Full time**Customer Service Representative Job Description:**We are looking for a highly motivated and results-driven Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.**Responsibilities:**Respond to customer inquiries and resolve issues in a timely...
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Project Delivery Specialist
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Rawalpindi Cantonment, Pakistan beBee Careers Full timeSoftware Development Project Manager PositionWe are seeking a skilled Project Delivery Manager to oversee the entire lifecycle of software development projects, from planning to delivery.About the JobDevelop and implement project plans to ensure successful project delivery.Liaise with clients to understand project requirements and deliverables.Lead a team of...
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Service Delivery Lead
1 week ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeService Excellence ManagerAbout the Position:In this Service Excellence Manager role, you will oversee the resolution of customer complaints, focusing on delivering exceptional service experiences. Key responsibilities include reviewing case trends, analyzing data, and developing process improvements to reduce complaints. You will collaborate with teams to...
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IT Services Business Manager
1 week ago
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Service Delivery Expert
1 week ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeKey Responsibilities:This role requires excellent communication and problem-solving skills. The ideal candidate will be able to work effectively in a team environment, maintaining accurate records and providing high-quality service to customers.
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Customer Service Manager
1 week ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeWe are seeking a skilled Customer Service Manager to lead our call center team.You will be responsible for delivering exceptional customer service and ensuring that team members meet performance targets. As a customer service manager, you will provide coaching and training to team members, and work closely with other departments to resolve customer...
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Managment accountant
2 weeks ago
Rawalpindi Cantonment, Pakistan Metropolitan Warehouse & Delivery Corp - PK Full time2 days ago Be among the first 25 applicantsDirect message the job poster from Metropolitan Warehouse & Delivery Corp - PKBusiness Technologies | Human Resources Strategist | Competitive MarketingTimings: 5 PM - 2 AMKindly read the JD before applying.Key Responsibilities:Manage the accounts payable function for the relevant warehouse location.Prepare weekly...
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Lead Patient Service Manager
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Rawalpindi Cantonment, Pakistan beBee Careers Full timePatient Services Leadership RoleWe are seeking a skilled and experienced professional to lead our patient services team. The successful candidate will be responsible for ensuring high-quality patient care and satisfaction.Oversee the patient services department, focusing on delivering excellent patient experiencesDevelop and implement policies to enhance...