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6 days ago
At Lime Software Logics, we are seeking a skilled Digital Solutions Manager to oversee US-based business accounts and ensure project execution meets client expectations. This role acts as a bridge between clients and internal teams, guaranteeing the successful delivery of web development projects while fostering strong business relationships.
Key Responsibilities:
- Serve as the primary point of contact for US-based clients, ensuring seamless communication and regular project updates.
- Collaborate closely with development, design, and support teams to guarantee project success.
- Understand client business needs and provide strategic solutions to enhance their digital presence.
- Effectively communicate project scope, technical requirements, and challenges to both clients and internal teams.
- Identify growth opportunities within existing accounts and facilitate upselling or cross-selling where applicable.
- Proactively address and resolve client concerns, maintaining a high level of service and satisfaction.
Requirements:
- Must have fluent English communication skills.
- Must have strong technical knowledge of web development.
- Must have proven experience in upselling.
- Must have proven experience conducting video calls and telephonic meetings with US-based clients.
We Offer:
- Medical Benefits – IPD, OPD & Maternity (Self, Parents & Spouse)
- Quarterly Performance Rewards
- Performance-Based Increments
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