
People Services Representative
2 days ago
Are you passionate about delivering exceptional employee experiences?
As an Employee Connection Specialist, you'll be part of our Tier 1 P&C Services' Employee Connection team in APAC. We're seeking a skilled individual to provide HR support, drive positive change, and champion our company culture.
Responsibilities:
- Respond to employee inquiries in a timely manner.
- Perform various HR transactions efficiently in Workday.
- Assist with reorganizations, including position management.
- Prepare accurate payroll information on time.
- Onboard and offboard employees smoothly.
- Execute repeatable processes effectively.
- Oversee benefits administration and resolve any issues that may arise.
- Track probation periods and ensure compliance.
- Support reporting and audit requirements.
- Provide employment verification as needed.
Requirements:
- Prioritization of delivering exceptional customer service.
- Minimum 3-5 years of experience in general HR services and administration in a dynamic environment.
- Local speaker with a fully professional level of English (and at least one more language from the region is a plus).
- Proven knowledge of international employment, payroll, global mobility practices, social security, and labor laws in India (and SEA/APAC a plus).
- Demonstrated effectiveness working with contact center technology and HRIS – Workday knowledge preferred.
- Advanced skills in Microsoft Office, (and O365, SharePoint).
- Ability to manage, influence, partner, negotiate, and communicate effectively through verbal and written methods.
- Adaptive and flexible to new ideas and change.
- Ability to manage sensitive and confidential issues, complex cases, and customers.
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