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Sales Support Representative
2 days ago
The Horeca Store is a leading company in the ecommerce marketplaces industry, and we are currently seeking a Sales Support Representative to join our team. In this role, you will be responsible for providing exceptional customer support to our clients worldwide.
Key Responsibilities:- Provide customer support via chat, phone, and email
- Resolve customer complaints and issues in a timely and professional manner
- Document customer interactions accurately
- Meet customer satisfaction targets while achieving performance goals
- Collaborate with the sales team to enhance overall service delivery
Requirements:
- Experience in sales or customer-facing roles
- Strong written and verbal communication skills in English
- Customer-centric approach with strong problem-solving skills
- Ability to work in a fast-paced, onsite environment
- Immediate start date required
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