Sales Support Representative

2 days ago


Karachi, Sindh, Pakistan Thehorecastore Full time

The Horeca Store is a leading company in the ecommerce marketplaces industry, and we are currently seeking a Sales Support Representative to join our team. In this role, you will be responsible for providing exceptional customer support to our clients worldwide.

Key Responsibilities:
  • Provide customer support via chat, phone, and email
  • Resolve customer complaints and issues in a timely and professional manner
  • Document customer interactions accurately
  • Meet customer satisfaction targets while achieving performance goals
  • Collaborate with the sales team to enhance overall service delivery

Requirements:

  • Experience in sales or customer-facing roles
  • Strong written and verbal communication skills in English
  • Customer-centric approach with strong problem-solving skills
  • Ability to work in a fast-paced, onsite environment
  • Immediate start date required


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