
Help Desk Technician
6 days ago
- Provide friendly and professional point of contact for customers with any queries or concerns
- User administration in Active Directory, Office 365, and other software
- Manage and report on Help Desk ticketing system (Zoho Desk)
- Maintaining hardware and software inventory
- Setting up end-user laptops using Windows 11 and setting up Office 365
- Provide training and instruction to staff on the use of applications and tools
- Install software on user machines
- Diagnose and resolve basic user issues related to hardware and software
- Perform minor hardware repairs and install peripheral equipment
- Coordinate with vendors on hardware replacements
- Assist users in setup of audio-visual tools in conference rooms
- Provide support for remote working users
- Create end user documentation for day-to-day queries, setup procedures, and processes documentation
- Ensure meeting the SLA and KPI setup for support
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Help Desk System Administrator
3 days ago
Rawalpindi Cantonment, Pakistan Riphah University Full timeJob DescriptionThe Help Desk System Administrator will be responsible for delivering top-notch IT support services to Riphah University's community. Essential duties include providing prompt and effective assistance to customers, identifying and resolving technical issues, and working collaboratively with other teams to deliver business results.Main...
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Help Desk Manager
1 day ago
Rawalpindi Cantonment, Pakistan Riphah University Full timeJob Description:Riphah University is seeking a Help Desk Manager to lead our IT support team. As a Help Desk Manager, you will oversee the delivery of exceptional technical support services to students, faculty, and staff, ensuring timely and effective resolution of technical issues.About the Role: In this critical position, you will be responsible for...
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Assistant Manager Help Desk IT
3 days ago
Rawalpindi Cantonment, Pakistan Riphah University Full timeProvide first line systems support• Document all customer inquiries• Diagnose and attempt to resolve issues• Coordinate and clearly communicate issues to responsible parties• When necessary, consult with outside departments and vendors for resolutions• Monitor and follow up with customers daily on open logs to insure accurate and timely...
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Help Desk Professional
1 week ago
Rawalpindi Cantonment, Pakistan Translation Empire Full timeAbout Us:Translation Empire is the UK's premier translation and interpretation company, committed to delivering unparalleled services to our clients. We're seeking a skilled Customer Support Representative to join our team.Key Responsibilities:Manage customer interactions with professionalism and courtesyIdentify and address customer needs to ensure...
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Help Desk Agent
17 hours ago
Rawalpindi Cantonment, Pakistan Next Wave Full timeAbout the RoleAt Next Wave, we're revolutionizing the way businesses operate by offering AI-driven staff that outperforms traditional employees. As a Customer Support Representative, you'll play a critical role in ensuring customer satisfaction and delivering exceptional communication.Key ResponsibilitiesProvide top-notch customer service and support via...
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Assistant Manager Operations
2 weeks ago
Rawalpindi Cantonment, Pakistan PakWheels Full timeAs an Assistant Manager Operations North, you'll be at the forefront of optimizing our operations, leading field teams, and ensuring seamless service delivery as we continue to drive growth and transform the automotive sector in Pakistan. Be a key part of this exciting revolutionJob ResponsibilityManage multiple teams of technicians/engineers in...
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Operations Manager Pakistan
4 days ago
Rawalpindi Cantonment, Pakistan PakWheels Full timeAbout UsPakWheels.com has transformed the automobile industry in Pakistan since 2003, helping millions of Pakistanis buy, sell, and maintain their vehicles. We take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth.Our Mission:To revolutionize the automobile landscape in Pakistan by providing exceptional...
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Pakistani Automotive Field Operations
4 days ago
Rawalpindi Cantonment, Pakistan PakWheels Full timeAbout PakWheelsPakWheels.com is a leading online platform for buying, selling, and maintaining vehicles in Pakistan. We have been transforming the automobile industry since 2003, helping millions of Pakistanis make informed decisions about their vehicle purchases.Our Vision:To become the largest and most trusted online platform for the automobile industry in...
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Field Team Manager Automotive
4 days ago
Rawalpindi Cantonment, Pakistan PakWheels Full timeAbout Our CompanyPakWheels.com is a leading online platform for buying, selling, and maintaining vehicles in Pakistan. We have been transforming the automobile industry since 2003, helping millions of Pakistanis make informed decisions about their vehicle purchases.Our Culture:We take pride in fostering a dynamic and innovative workplace culture that values...