Help Desk System Administrator

3 days ago


Rawalpindi Cantonment, Pakistan Riphah University Full time
Job Description

The Help Desk System Administrator will be responsible for delivering top-notch IT support services to Riphah University's community. Essential duties include providing prompt and effective assistance to customers, identifying and resolving technical issues, and working collaboratively with other teams to deliver business results.

Main Responsibilities
  • Support the university's IT infrastructure, including servers, networks, and desktop systems.
  • Develop and implement processes to enhance customer satisfaction and operational efficiency.
  • Engage in continuous learning to stay up-to-date with new technologies and trends.
Essential Requirements

To excel in this position, you should have:

  • A degree in Computer Science or a related field, or equivalent work experience.
  • A minimum of four years of experience in IT Service Desk operations.
  • Excellent communication and interpersonal skills.
  • Proven problem-solving abilities and attention to detail.


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