Software Support Leader

2 weeks ago


Karachi, Sindh, Pakistan beBeeSoftware Full time 1,500,000 - 2,500,000
Job Overview

Our organization is seeking a seasoned Principal Software Support Engineer-II to lead technical support teams, manage escalations, and drive process improvements in high-availability software environments.

Key Responsibilities
  1. Lead technical support teams to deliver exceptional service quality and customer satisfaction.
  2. Manage escalations effectively to minimize downtime and ensure business continuity.
  3. Drive process improvements in high-availability software environments to increase efficiency and reduce errors.
Requirements
  • 5+ years of experience in software support engineering with a focus on high-availability software environments.
  • Proven track record of leading technical support teams to deliver exceptional results.
  • Excellent communication and problem-solving skills.
  • Bachelor's degree in Computer Science or related field.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
About the Role

This is an exciting opportunity for a motivated and experienced professional to make a meaningful impact in our organization. If you are passionate about delivering exceptional results and driving process improvements, we encourage you to apply.



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