Remote Customer Support Specialist

5 hours ago


Lahore, Punjab, Pakistan beBeeCustomer Full time 3,000,000 - 4,500,000

We are looking for a customer support specialist to work with Shopify and Gorgias in a remote environment.

Key Responsibilities:
  • Respond to customers via various communication channels, ensuring a professional and friendly tone
  • Address inquiries related to product information, order tracking, returns, and account concerns
  • Utilize Gorgias and Shopify to efficiently manage tickets and provide prompt support

To excel in this role, you will need excellent written and spoken English communication skills, at least 1 year of experience working with both Shopify and Gorgias, and be comfortable working independently and handling multiple conversations simultaneously. You will also need to be empathetic, patient, and reliable when addressing customer concerns.

As a member of our team, you can expect a competitive salary, paid time off, health and dental insurance, holiday bonuses, and opportunities to grow and develop professionally.



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