Genesys Cloud Support Specialist

Job OverviewWe are seeking a detail-oriented and technically skilled professional to fill the role of Technical Support Specialist at our organization.This critical support position requires strong communication skills, a proactive mindset, and the ability to troubleshoot and resolve technical issues efficiently.Key Responsibilities:Provide day-to-day...

Join to apply for the Genesys WFM Technical Support role at ibex.We are seeking a detail-oriented and technically skilled Genesys WFM Technical Support professional to join our team. This role is responsible for ensuring the stability, integrity, and optimal performance of the Genesys Cloud Workforce Management (WFM) system. You will support users across the...

Assistant Manager HR | HRBP | Recruitment & OD | Analytics & Dashboards | WorkdayAbout the RoleWe are seeking a detail-oriented with Experience and technically skilled Senior Genesys WFM Technical Support professional to join our team. This role is responsible for ensuring the stability, integrity, and optimal performance of the Genesys Cloud Workforce...

Job OverviewThe role of Senior Genesys WFM Technical Support involves ensuring the stability and optimal performance of the Genesys Cloud Workforce Management system.This position requires a detail-oriented professional to troubleshoot issues, collaborate with technical teams, and ensure smooth operation of scheduling, forecasting, and adherence...

Genesys Cloud WFM Support RoleWe are seeking a detail-oriented professional to ensure the stability and optimal performance of the Genesys Cloud Workforce Management system.This role supports users across the business, troubleshoots WFM issues, and collaborates with technical teams to ensure smooth operation of scheduling, forecasting, and adherence...

Telecommunications Expert WantedWe are seeking a highly skilled Telecommunications Expert to join our team. As a key member of the organization, you will play a critical role in delivering exceptional telecommunications services.About the RoleThe successful candidate will provide expert support for global telephony and contact center operations across...

ibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As Genesys Cloud Engineer, you are responsible for supporting global telephony & contact center operations across contact...

At the heart of our operations is the role of a Telecom Engineer, who plays a pivotal part in ensuring seamless global telephony and contact center functionality. As part of our Central Genesys cloud team, this individual serves as the primary point of contact for all contact center solution inquiries and issues. The Telecom Engineer's responsibilities are...

ibex. is an elite CX outsourcer for the world's startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk, and accelerate ROI.As a Senior Engineer, you will play a crucial role in designing, implementing, and maintaining our contact center and...

Telecom Engineer Job DescriptionThe role of a Telecom Engineer involves supporting global telephony & contact center operations across various contact centers. As part of the team, the engineer is responsible for acting as a point of contact for all contact center solution requests, whether questions or problems.Responsibilities:Act as POC for daily Genesys...