
Senior Employment Relations Expert
2 weeks ago
We empower operations teams with tools to enhance work safety, productivity, and profitability.
A platform provides a single system for managing drivers, vehicles, equipment, and fleet-related spend.
This AI offers complete visibility and control, reducing manual workloads through automation and simplification.
We serve over 120,000 customers across various industries including transportation, logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
This position acts as a key partner to Business/HR Leaders, HRBPs, and Legal teams, driving employee relations initiatives.
You will contribute to creating a positive employee experience by ensuring unbiased and neutral facilitation of complaint resolutions.
Responsibilities include facilitating open-door processes and investigating complaints or legal charges.
The role reports to the HRBP Director.
Key Responsibilities- Serve as the main point of contact and ER investigator.
- Conduct investigations of varying difficulty and sensitivity, recommending appropriate resolutions.
- Own assigned cases, monitor progress to ensure timely resolution, and maintain detailed investigation logs with notes and supporting documents.
- Identify, investigate, and resolve employee concerns or conflicts related to human rights, workplace rights, conduct, safety, and attendance.
- Facilitate open-door processes and investigate complaints or legal charges.
- In collaboration with Legal and HRBPs, plan and implement ER processes, programs, and tools to enhance organizational capability.
- Participate in mediation and alternative dispute resolution as required.
- Bachelor's degree from an accredited university or equivalent work experience.
- At least 5 years of experience in HRBP, with 3+ years in employee and/or labor relations.
- Knowledge of employment laws in Pakistan and India is a plus.
We are committed to creating a diverse and inclusive workplace.
We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, abilities, and perspectives.
Access RequirementsEmployees must be authorized to access U.S. export-controlled commodities and technologies.
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