
Patient Services Coordinator
1 day ago
We are looking for a skilled Clinical Support Specialist to join our team at DCC Consultants. In this role, you will be responsible for supporting our healthcare operations and ensuring the delivery of high-quality patient services.
About the Position:This position involves coordinating patient services, managing correspondence, and providing exceptional customer service. You will also be responsible for maintaining accurate patient records and updating information.
Key Responsibilities:- Schedule patient appointments and confirm details.
- Prepare reminders for upcoming appointments or follow-ups.
- Maintain patient records and update information.
- Assist with insurance verification and pre-authorization processes.
- Manage correspondence, including emails and faxes.
- Provide exceptional customer service and address patient inquiries.
To be successful in this role, you will need:
- A minimum of 2 years of telehealth experience in a UK or US-based Healthcare Company.
- Knowledge of medical terminology and EMR systems.
- Excellent verbal and written communication skills in English language.
- Proficient in using scheduling and communication tools (Microsoft Office, telehealth platforms).
- Strong organizational and multitasking abilities.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
- MBBS degree and 1-year house job.
Work hours and Benefits:6 pm – 3 am PKT (Night shift)
EOBI, Provident Fund, Health Insurance (IPD, OPD), Transport
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