Business Growth Ambassador

18 hours ago


Lahore, Punjab, Pakistan Selecta Sol Full time

**About Our Team**

At Selecta Sol, we value innovation, collaboration, and customer satisfaction above all else. We are a dynamic team of professionals dedicated to delivering exceptional results and driving business growth through strategic partnerships and innovative solutions.

**Job Title:**

Customer Success Executive

**Location:**

Lahore, Pakistan

**Job Type:**

Full-time

**Industry:**

IT Services and IT Consulting

**About the Role**

We are seeking an experienced Customer Success Executive to join our team in Lahore. As a Customer Success Executive, you will be responsible for ensuring customer satisfaction, retention, providing customer support, and managing accounts on a day-to-day basis.

**Key Responsibilities:**

  1. Develop and maintain strong relationships with customers to identify and meet their needs.
  2. Provide exceptional customer support by responding promptly to customer inquiries and resolving issues efficiently.
  3. Collaborate with cross-functional teams to drive business growth and improve customer engagement.
  4. Identify opportunities for upselling and cross-selling to drive revenue growth.

**Requirements**

  • Proven experience in customer-facing roles with a focus on account retention and customer satisfaction.
  • Strong analytical skills with the ability to analyze complex customer data and develop actionable insights.
  • Excellent communication and problem-solving abilities with a customer-centric approach.
  • Experience in a related field, such as business administration or management, is preferred.

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