Technical Support Specialist

1 week ago


Bahawalpur, Punjab, Pakistan beBee Careers Full time
Job Title: Technical Support Specialist

Description:

This is a challenging role that requires a high level of technical expertise and problem-solving skills. As a Support Engineer, you will be responsible for providing timely and effective technical support to customers.



Key Responsibilities:
  • Handle customer issues in a prompt and professional manner.
  • Lead and resolve technical issues through thorough analysis and troubleshooting.
  • Conduct Root Cause Analysis to identify and resolve complex technical problems.
  • Manage software updates and ensure seamless integration with existing systems.
  • Collaborate with internal teams to drive business outcomes and improve processes.


Requirements:
  • Bachelor's degree in Engineering or related field.
  • Minimum 5 years of experience in a similar role.
  • Strong understanding of telecom and Datacom technologies, including hardware, software, and network knowledge.
  • Excellent problem-solving skills and ability to work independently.
  • Strong communication and interpersonal skills.
  • Ability to adapt to changing priorities and deadlines.


Benefits:
  • Opportunity to work with a leading global technology company.
  • Chance to develop your technical expertise and advance your career.
  • Collaborative and dynamic work environment.
  • Ongoing training and development opportunities.


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