Center Operations Manager

About the RoleThis is an exciting opportunity for a Center Manager to join our team. As the leader, you will oversee all aspects of our operations, including customer retention, new business development, and staff management.You will work closely with our HR department to recruit new talent and ensure that our staff is equipped to meet our goals. Your...

Service Delivery ManagerWe are seeking an experienced Service Delivery Manager to oversee the delivery of exceptional customer service in our call center environment. As a key member of our team, you will be responsible for developing and implementing strategies to improve customer satisfaction, reduce complaints, and increase revenue.Develop and implement...

Center Manager KM Educational Services, Pakistan Responsibilities:Retaining current customersDeveloping new customersAdministrating staffMaintaining disciplineReviewing Daily Collection ReportRecruiting for center in coordination with HRSending Salary Sheets of staff every month according to attendanceJob SpecificationQualifications:MBA (Marketing) with 3-5...

Job Title: Center HeadThis is a senior leadership role that requires a highly experienced professional to manage a center and drive business growth. The ideal candidate will have a strong background in staff management, customer retention, and business development.The key responsibilities include:Leading a team of staff to achieve business objectives and...

Call Center Manager Jagah Online, Pakistan Provide guidance, team members and learning and counseling for the team. Strong participation and sponsorship in the development of the staff to achieve improved results and to prepare for succession.Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order...

Call Center Manager Verticity (Pvt) Ltd., Pakistan Responsible for the daily running and management of a call centre through the effective use of resources. They are responsible for ensuring that calls are answered within predetermined time scales and dealt with properly.Key Responsibilities:Ensuring the call centre runs smoothly;Setting and meeting...

Call Center Agent RoleThis is an exciting opportunity to join our call center team as a Call Center Agent. In this role, you will be working closely with our customers to resolve their issues and concerns.Key Responsibilities:Handle customer inquiries and complaints in a professional mannerManage customer relationships and provide exceptional customer...

Call Center - Closer / Team Leader / Supervisor TeleTec Global, Pakistan To lead a team of 20 reps, managing them and closing their sales.Must have worked on Telecom Campaigns in the past. Responsibilities include training, motivating, and closing the sales of agents while providing ongoing support.Must have worked as a closer or team leader in the past or...

Center Academic Head ( Lahore ) Aptech Computer Education, Pakistan 1. Support faculty learning, delivering relevant and targeted knowledge.2. Support students learning outside of class and deliver relevant and targeted knowledge to students.3. Assist and support other members of the department as required4. Providing technical skills training for faculty...

Carrying out all Contact Centre Technical Support related operations successfully in an organized manner, meeting with internal targets of maintaining service level and external targets of offering beyond par quality service exceeding the customers' expectations.Ensuring minimum resolution time and also meeting benchmark for response time and other...