
Lead Customer Support Specialist
5 days ago
We are looking for a dedicated customer service professional to lead our support team in delivering exceptional customer experiences.
About YouThe successful candidate will have excellent interpersonal and communication skills, with the ability to build strong relationships with customers and colleagues alike. They will also possess strong leadership skills, with experience in developing and implementing customer service processes.
Main Accountabilities- Develop and maintain customer service standards and procedures.
- Provide guidance and support to customer service staff.
- Liaise with internal stakeholders to resolve customer complaints.
- Bachelor's degree in Administration or related field.
- Fresh graduates are encouraged to apply.
- Excellent interpersonal, written, and oral communication skills.
- Leadership and team management abilities.
Sports Man offers a collaborative and supportive work environment that encourages growth and development.
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