
Data-Driven Account Strategist
2 weeks ago
This role involves leveraging AI insights to develop and implement data-driven customer success plans that drive retention, adoption, and expansion. You will lead strategic discussions with senior stakeholders to ensure the company's AI-powered solutions align with their business goals and priorities.
Your Key Responsibilities- Using AI insights to create personalized interactions and unlock upselling opportunities
- Leveraging AI tools to proactively address customer needs and increase customer lifetime value
You will be responsible for driving real outcomes: retention, expansion, and advocacy. This is a full-time position requiring a strong background in customer success and experience working with GenAI tools.
Key Requirements
- At least 5 years of customer success experience in the B2B software industry
- Previous experience working with GenAI tools (e.g., ChatGPT, Claude, Bard)
About this Opportunity
This is a challenging and fast-paced role that offers opportunities for personal contribution and career development. You will be part of a dynamic team operating in a model that provides flexibility and challenges opportunities.
The compensation level for this role is $100,000 USD/year, which equates to $50 USD/hour assuming 40 hours per week and 50 weeks per year. The payment period is weekly.
What We Offer
- A dynamic work environment with opportunities for growth and development
- A competitive compensation package
This is a mid-senior level role in the customer service, sales, and strategy/planning field.
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