
International Support Representative
4 days ago
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We are ibex. Pakistan, a customer-centric organization committed to delivering exceptional services.
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The compensation package for this role includes a salary of Rs. 70,000.
">Job Responsibilities
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As a Partner Support Specialist, you will be responsible for resolving customer queries via calls while adhering to defined processes.
Key Responsibilities- Foster Exceptional Customer Relationships
- Support customers with ecommerce purchases.
- Show genuine interest in customers through courteous interactions.
- Offer alternatives for out-of-stock products.
- Adhere to standard processes for resolution delivery.
- Stay updated on system changes and future updates.
- Effectively manage customer objections and pushbacks.
We prioritize employee growth and development. We look for individuals with a strong sense of empathy, excellent communication skills, and a positive attitude.
Essential Skills- Critical Thinking
- Time Management
- Specialist Focus
- Organizing
- Priority Setting
- Problem Solving
- Professional Composure
Our benefits package includes medical insurance, provident fund, leave encashment, annual leaves, on-job trainings, and ergonomic furniture.
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