
Crisis Resolution Specialist
6 days ago
The primary objective of this role is to effectively manage and resolve major incidents in accordance with agreed procedures and service levels.
- Drive major incidents through to resolution, ensuring timely completion and minimal disruption to services.
- Maintain a command presence on Bridges and Incident Calls, providing clear guidance and direction.
- Evaluate the effectiveness of incident management activities and ensure proper documentation of resolutions.
- Manage and prioritize multiple tasks and projects simultaneously, adapting to changing circumstances as needed.
- Develop and maintain strong relationships with stakeholders, including technical teams, account managers, and customers.
- Analyze and interpret technical data to inform incident prioritization and escalation decisions.
- Communicate incident status and progress to all relevant stakeholders in a clear and timely manner.
- Foster collaboration and teamwork among diverse groups, promoting a culture of open communication and mutual respect.
- Possess excellent verbal, written, and presentation skills, with the ability to articulate complex ideas in a clear and concise manner.
- Demonstrate a willingness to learn and grow, embracing new challenges and opportunities for professional development.
- Remain composed under pressure, defining priorities and making informed decisions in fast-paced environments.
- Apply general technical knowledge in Mobile Access, Core IT/Telco, and services to drive effective incident resolution.
- Work in a general office environment, potentially requiring extended periods of sitting and computer use.
- May encounter moderate stress levels due to the nature of the work, particularly during unconventional shifts or after-hours commitments.
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IT Service Resolution Specialist
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob DescriptionThe Global IT Service Analyst will be responsible for managing the lifecycle of unplanned interruptions, malfunctions, and quality reductions of provided IT services. Their primary goal is to follow incident management protocols, restore IT services to normal operation as quickly as possible with minimal impact on the business or users.Main...
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Claims Resolution Specialist
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeInsurance Executive RoleThe Insurance Claims Resolution Specialist will play a critical role in ensuring timely and accurate payment of insurance claims. This position requires excellent analytical and problem-solving skills, as well as the ability to multitask and manage time effectively.Key Responsibilities:Claims appeal and resolution experiencePerform...
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Lahore, Punjab, Pakistan ClearGrid Full timeJob Summary:The Debt Resolution Specialist is responsible for managing the recovery of overdue accounts, using a proactive and customer-centric approach. This role requires expertise in debt collection, a strong understanding of recovery strategies, and a focus on maintaining positive customer relations while ensuring compliance with relevant regulations and...
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Incident Resolution Professional
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeIncident Response SpecialistThe Incident Coordinator role is a critical position within our organization, responsible for driving major incidents to resolution in accordance with agreed procedures and service levels. This involves providing a command and control presence on Bridges and Incident Calls, ensuring that activities and resolutions are properly...
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Digital Media Producer
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe seek a highly skilled and organized video production specialist to lead our team in creating engaging video content that captivates our audience.The ideal candidate will have extensive experience in video production, exceptional communication skills, and a deep understanding of our brand's tone and voice.Responsibilities include overseeing video content...
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Financial Claims Resolution Specialist
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Financial Claims Resolution Specialist">Salary and Job DescriptionWe are looking for a skilled professional to support our team in resolving discrepancies between ERAs and patient accounts. This entry-level position is ideal for those who want to learn and develop in a professional environment.">Required Skills and QualificationsTo be successful...
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High-Level Incident Manager
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeIncident Resolution SpecialistBachelor's degree in IT or Telecommunications, or equivalent experience.The primary responsibility of this role is to manage and resolve critical incidents efficiently, adhering to established procedures and service level agreements.Provide expert command presence during major incidents, driving timely resolutions while ensuring...
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Senior Case Resolution Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeSecurity Management OpportunityA seasoned professional is required to oversee recovery operations and develop strategies for effective case resolution.The ideal candidate will conduct thorough investigations into theft and snatch cases, gathering evidence and interviewing witnesses in the field.To be successful, the individual must establish and maintain...
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Incident Coordinator
2 weeks ago
Lahore, Punjab, Pakistan IBEX Global Full timeIncident Coordinator IBEX Global, Pakistan Bachelor degree in IT or Telco, or equivalent through experience. The Incident Coordinator will hold the responsibility for driving major incidents through to resolution in accordance with agreed procedures and service levels.Provide a command and control presence on Bridges and Incident Calls.Ensure that the...
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Corporate Communications Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timePR and Communications ExpertThis role requires a dynamic PR Manager / Specialist who can drive narratives that resonate with our audience. The ideal candidate will have experience in public relations, corporate communications, or a related field, and possess exceptional written and verbal communication skills.Responsibilities:Develop Media Relationships:...