Customer Service Professional
2 days ago
We are seeking a professional to provide exceptional customer service as a Call Center Representative. The ideal candidate will have at least one year of experience in customer-facing roles and possess excellent communication and interpersonal skills.
Responsibilities:- Handle inbound and outbound calls to deliver outstanding customer support.
- Assist customers with their queries and provide relevant information in a timely manner.
- Maintain accurate records of interactions and transactions, ensuring compliance with company policies and procedures.
- Collaborate with team members to enhance productivity and contribute to team success.
- Strong problem-solving abilities and proficiency in computer applications and call center software.
- Ability to work effectively during night shifts and close calls.
- Excellent time management and organizational skills, with the ability to multitask and prioritize tasks.
- Able to maintain a positive attitude and remain calm under pressure.
- Incentive bonus for meeting sales targets and exceeding performance expectations.
The successful candidate will be able to work independently and as part of a team, with a strong focus on delivering exceptional customer service and contributing to business growth.
Key Skills:- Verbal Communication
- Interpersonal Skills
- Problem-Solving
- Time Management
- Organizational Skills
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