Customer Service Liaison

13 hours ago


Islamabad, Islamabad, Pakistan beBeeCustomerRelations Full time 37,000 - 42,000
Job Title

We are seeking a skilled and experienced professional to join our customer service team as a Customer Relations Officer. As a key member of the team, you will be responsible for handling customer queries, resolving problems, and providing exceptional customer service.

Main Responsibilities
  • Handle customer inquiries and respond to customer feedback in a timely and professional manner.
  • Resolve customer complaints and issues through effective communication and problem-solving skills.
  • Work closely with cross-functional teams to resolve complex customer issues.
  • Collaborate with colleagues to improve customer satisfaction and loyalty.
  • Provide excellent customer service and support to internal and external customers.
Requirements
  1. Bachelor's degree or above in a relevant field such as business, marketing, or communications.
  2. Experience in call centers or customer-facing roles is preferred.
  3. Strong communication and organizational skills with the ability to work in a fast-paced environment.
  4. Proficiency in tools such as Hootsuite, Buffer, or similar social media management platforms.
Working Hours and Location

This role requires working rotational 8-hour shifts at our office located in Islamabad.



  • Islamabad, Islamabad, Pakistan beBeeCustomerService Full time

    Job OverviewWe are seeking a skilled professional to serve as a liaison between our customers and clients, providing assistance with questions, issues, new orders, service delivery requirements, billing, and other customer queries.This role is ideal for individuals who excel at building relationships and communicating effectively.Key responsibilities include...


  • Islamabad, Islamabad, Pakistan beBeeSupport Full time 700,000 - 900,000

    We are seeking a Customer Support Executive to join our team in Islamabad.Hiring now: A Full-time PositionPosition: Customer Support ExecutiveSkillset:Excellent verbal and written communication skillsAptitude for problem-solving and conflict resolutionEagerness to learn and grow with the companyStrong personal integrity and self-motivationJob...


  • Islamabad, Islamabad, Pakistan beBeeVendor Full time 900,000 - 1,200,000

    Strategic Vendor LiaisonThis role involves overseeing the day-to-day activities of vendors, ensuring compliance with established processes and policies.Main Responsibilities:Maintaining vendor performance and providing necessary supportAnalyzing and reporting on vendor operationsAddressing customer queries, requests, and complaints within defined...


  • Islamabad, Islamabad, Pakistan beBeeClientLiaison Full time 1,500,000 - 2,500,000

    As a Client Liaison Manager, you will play a pivotal role in fostering strong relationships with client companies. Your primary responsibility will be to attend meetings and represent the company's interests in Karachi and other locations.Job RequirementsExcellent communication skills are essential for this role, enabling you to effectively articulate the...


  • Islamabad, Islamabad, Pakistan MTBC Full time

    Bachelor degree in Management Science or related field.ResponsibilitiesManage day-to-day operations of the medical department within budgeted guidelines and to the highest standards.Maintain excellent levels of internal customer service.Work as a liaison between employees and medical coordinators, addressing issues of employees with medical...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Key Responsibilities:Sales Executives play a pivotal role in leading customers through various campaigns. Their primary responsibility is to facilitate seamless customer interactions, address complaints and questions, and provide comprehensive details about the benefits they can derive.They are also responsible for disseminating product information, helping...


  • Islamabad, Islamabad, Pakistan beBeeCustomerRelations Full time $25,000 - $35,000

    Establishing strong relationships with customers is a crucial aspect of this role.You will be responsible for building rapport and providing exceptional customer service, ensuring long-term client satisfaction.Presentations and demonstrations of projects will also be part of your duties as needed by clients and management.Lead generation and conversion will...


  • Islamabad, Islamabad, Pakistan ibex Full time

    Customer Support Specialist - Work At HomeResponsible for acting as a liaison between our customers and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.Key Responsibilities:Interact with customers to provide and process information in response to...


  • Islamabad, Islamabad, Pakistan ibex Full time

    Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.Salary: Up to PKR 55,000Working Hours: 9Key Responsibilities:Interact with customers to provide and process information in response to...


  • Islamabad, Islamabad, Pakistan Irco Full time

    Job ResponsibilitiesAdvise, manage, recommend, and implement all additions, moves, and changes for mobile services, including:New connections and upgradesSIM replacementsTransfer of ownershipsProblem-solving connectivity issues with customers' mobile services, involving liaison with sales personnel and customersEnsure all changes to clients' contract details...