
Customer Service Expert
1 week ago
We are seeking energetic and enthusiastic individuals to work as Night Call Centre Representatives in a remote setting.
The ideal candidate will be fluent in English, have expertise in load boards and mailing calling API software, and possess exceptional communication skills.
About the RoleThis is a night shift position that involves answering customer inquiries and complaints via calls and emails. The successful candidate will provide excellent customer service by actively listening to customers and offering prompt and accurate solutions.
- Main Responsibilities:
- Responding to customer inquiries and resolving issues via phone and email.
- Providing timely and accurate information to customers.
- Maintaining accurate records of customer interactions.
To succeed in this role, you should have excellent communication skills, be fluent in English, and possess experience with load boards and mailing calling API software.
Skills and Qualifications:
Fluency in English (USA Region).Expertise in load boards and mailing calling API software.Exceptional communication and problem-solving skills.BenefitsThis is a remote opportunity that offers flexibility and autonomy. As a Night Call Centre Representative, you will have the opportunity to work in a fast-paced environment and make a real difference in our customers' lives.
What We Offer:
A dynamic and supportive team environment.Ongoing training and development opportunities.A competitive compensation package.-
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