Global Payment Operations Specialist

1 week ago

Karachi, Sindh, Pakistan beBeePayment Full time $80,000 - $100,000
Job Overview

We are seeking an experienced professional to oversee our payment operations and enhance our processes. This role acts as a liaison to ensure smooth payment operations, aligning with our mission to provide exceptional payments experiences for merchants.

This individual will also transition into a Product Manager role, owning and driving critical products and business problems throughout their lifecycle – identifying, prioritizing, solving, and designing go-to-market strategies. They will define roadmaps, run sprints, and collaborate with stakeholders to ensure success.

The ideal candidate will have a strong understanding of global payment systems and methods, with experience in relationship management and strategic initiatives with partners. They will be responsible for coordinating with internal teams and external partners to optimize payment processes, resolve issues, and track resolution.

Key Responsibilities:
  • Optimize payment processes and resolve issues
  • Identify opportunities for performance improvements, cost savings, and risk mitigation
  • Support operations during the launch of new payment methods and providers
  • Manage relationships with global payment processors
  • Collaborate with engineering, data science, finance, customer support, legal, etc., to build a top-tier payment program
  • Review transactions monthly to identify patterns or concerns and assist customer support with escalations
Product Manager Role:
  • Define product strategy and quarterly roadmaps to achieve the vision and impact
  • Conceptualize products with a data-driven, problem-first approach, ensuring long-term value and prioritization
  • Collaborate with engineering and design teams to develop customer-centric products, managing scope and timelines
  • Create and execute go-to-market plans with product marketing, advocating for your area of focus
Required Skills and Qualifications:
  • At least 2 years of experience with global payment systems and methods
  • Experience in relationship management and strategic initiatives with partners
  • Strong organizational skills in a fast-paced environment
  • Effective project management and multitasking abilities
  • High intellectual curiosity, integrity, and professionalism
  • Motivated, disciplined, and autonomous work ethic
  • Understanding of technology with a customer- and business-first mindset

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