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Enterprise Change Coordinator
2 weeks ago
Job Title: Change Management Specialist
OverviewThis role involves overseeing and coordinating changes to the enterprise infrastructure, ensuring thorough planning, effective implementation, and minimal disruption to business operations and revenue.
You will thrive in a fast-paced, collaborative environment, working closely with cross-functional teams while gaining hands-on experience with IT Service Management (ITSM) frameworks. We prioritize continuous learning and offer clear pathways for career growth and development within our organization.
Responsibilities- Analyze, plan, and facilitate all enterprise-wide changes in accordance with company protocols and departmental SLAs.
- Review and validate change requests, ensuring proper documentation, risk assessment, and alignment with organizational requirements.
- Coordinate and collaborate with cross-functional teams to gather insights, plan changes effectively, and mitigate risks.
- Monitor and maintain the change management database server, ensuring accuracy, integrity, and functionality.
- Conduct and moderate the weekly Change Review Calls to review, assess, and approve changes.
- Develop and deliver custom reports tailored to business requirements.
- Manage projects of varying scope and complexity while ensuring adherence to timelines and standards.
- Provide on-call support during non-business hours, weekends, and holidays as required.
- Continuously identify areas of improvement in the change management process and recommend corrective measures where necessary.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 0–1 year of professional experience in IT, change management, or a related domain.
- Strong communication (verbal, written, and presentation) and interpersonal skills.
- Ability to lead and coordinate diverse groups while maintaining focus on deliverables.
- Strong problem-solving and analytical skills with the ability to prioritize tasks under pressure.
- General technical knowledge in IT infrastructure, telecommunications, and mobile access technologies.
- Demonstrated willingness to learn and grow ITSM knowledge and practices.
- Flexibility to work unconventional shifts, including on-call, after-hours, and weekends.
A fast-paced, collaborative environment where you can gain hands-on experience with IT Service Management (ITSM) frameworks. We prioritize continuous learning and offer clear pathways for career growth and development within our organization.
How to ApplyApply now and take the first step towards a challenging and rewarding career in change management.