Bilingual Office Coordinator

1 week ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Summary

We are looking for a multilingual Customer Service Executive to provide exceptional customer service in a fast-paced office environment. The successful candidate will possess excellent communication skills in both English and Spanish.

Main Responsibilities:

  1. Greet patients and visitors warmly and professionally at the front desk.
  2. Effectively schedule appointments, managing the booking system and coordinating with patients.
  3. Respond to inquiries promptly and professionally, providing accurate information about services and other relevant details.
  4. Support English and Spanish-speaking patients to address their concerns and queries.
  5. Collect and verify patient information, adhering to privacy regulations and maintaining data accuracy.
  6. Liaise with insurance providers to verify coverage and obtain pre-authorization for specific treatments or procedures.
  7. Process patient billing and payment processing, ensuring accuracy and confidentiality.
  8. Maintain effective communication with patients, making courtesy calls for appointment reminders and follow-up care.

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