Customer Support Operations Manager

About The RoleCoinbase is seeking a seasoned CX Operations expert to join our Customer Experience team as a CX Operations Manager - Scaling Excellence. This role will play a pivotal part in driving the success of our global support operations, ensuring exceptional customer experiences, and scaling our business with excellence.As a key member of our team, you...

Job DescriptionCoinbase is seeking a seasoned CX Operations expert to lead a global team of Customer Experience managers and oversee more than 150 frontline customer support agents. As a Director of Customer Experience Operations, you will play a pivotal part in driving the success of our global support operations, ensuring exceptional customer experiences,...

About UsCoinbase is a world-leading digital asset exchange and wallet platform. Our mission is to increase economic freedom in the world by providing an easy-to-use platform for buying, selling, storing, and trading cryptocurrencies.As a company that's shaping the future of finance, we're seeking a highly skilled Operations Leader to join our Customer...

Training Operations Manager PositionCoinbase is looking for a skilled Training Operations Manager to join our CX Learning & Development team. As a key member of our team, you will be responsible for managing the end-to-end training deployment process, ensuring seamless execution and maximum impact.You will work closely with cross-functional partners to...

About CoinbaseCoinbase is the leading platform for buying, selling, storing, and trading cryptocurrencies. Our mission is to increase economic freedom in the world by making it easy to use and access these digital assets.As a pioneer in the cryptocurrency space, we're committed to pushing the boundaries of innovation and technology to create a more...

About ECS MEWe provide tailored technology solutions to meet the evolving needs of the airline industry. Our goal is to deliver exceptional support and services that drive business success and enhance customer satisfaction.Job DescriptionThis role involves providing advanced technical support for critical airline applications, managing complex incidents, and...

Welcome to Warner Bros. Discovery, where storytelling meets innovation.As a global leader in the media industry, we're driven by a passion for creativity and a commitment to excellence. Our team is dedicated to bringing our characters to life, creating unforgettable experiences for audiences around the world.We're seeking a highly skilled Manager of Global...

Kuehne & Nagel Logistics requires a Customer Excellence Ambassador to join our Air Logistics team.About the PositionThis key role involves driving customer operational excellence by ensuring all agreed processes are followed by Customer Care teams and customer expectations are well understood before commencing operations.Main ResponsibilitiesWorking closely...

ResponsibilitiesTriage and share solutions/workarounds/status updates for known system issues, compile and prioritize new issues, and test/QA delivered solutions.Ensure effective processing of internal stakeholder support tickets submitted through JIRA by internal users for support on case team management, customer role/profile changes, attachment...

Kuehne & Nagel Logistics seeks an experienced Operational Logistics Specialist to join our Air Logistics team.About the RoleThis key position involves driving customer operational excellence by ensuring all agreed processes are followed by Customer Care teams and customer expectations are well understood before commencing operations.ResponsibilitiesWorking...

Job Overview\As an Operations Specialist at Qualcomm Technologies, Inc, you will be responsible for providing operational support to various business functions. This includes developing and implementing operational processes and procedures, analyzing data to inform business decisions, and identifying opportunities for process improvements.\Key...

At Deliveroo, we aim to become the definitive food company by building a team that shares our passion for innovation and security.The Junior Security Operations Centre Analyst will have the opportunity to develop skills in a dedicated team focused on securing Deliveroo's digital landscape amidst an ever-evolving threat environment, with a strong emphasis on...

Role Overview:As a Technical Account Manager at DigitalOcean, you will play a pivotal role in shaping the future of our cloud platform. You'll work closely with our business customers to understand their needs, provide expert guidance, and help them achieve their goals on our cloud platform. This is a unique opportunity to leverage your technical expertise,...

About the Role:This position offers an exciting opportunity to work on complex audio systems and develop your skills in test and development. As an Audio Support Specialist, you will be responsible for installing, upgrading, configuring, and operating company products and/or components based on specifications, tolerances, and reliability.You will analyze...

Why Work with Us?We innovate with purpose. You'll be a part of a cutting-edge technology company with an upward trajectory, proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will work with some of the smartest and most interesting people in the industry.

Job Description:The Global Accounting Operations Center (GAOC) at Qualcomm Technologies, Inc. is responsible for providing support in accounting activities related to closing the books of affiliates across the globe.This role involves preparatory and closing activities in areas like Compensation & Benefit, Treasury, Accounts Receivable, Cash & Banking,...

We are seeking an experienced Associate Project Manager to join our team and help drive business success. In this role, you will develop a deep understanding of our Products and use them to map customer journeys, leading specific pieces of work to completion, assessing and progressing GBGF requirements, and supporting CTO Product Owners to leverage the...

About the RoleWe are seeking a skilled Customer Success Strategist to join our team at DigitalOcean LLC. As a key member of our organization, you will play a crucial role in helping our customers achieve their desired outcomes through optimal use of our cloud platform.Key Responsibilities:Technical Consultation & Architecture Design:Develop and maintain deep...

Join our vibrant community of storytellers at Warner Bros. Discovery. As a Photo Manager, you will be part of our dynamic Global Content Operations team, responsible for crafting captivating visual experiences across various platforms.Your key responsibilities will include overseeing the creation and distribution of premium images and graphics for our...

Company OverviewHSBC is a leading international banking group, with operations in over 80 countries. We are committed to providing innovative financial solutions and exceptional customer service.The Vice President - IR (FCI) will play a key role in supporting the Head of IR in implementing policy for anti-money laundering and counter-terrorist financing...