Customer Success Operations Manager

About the RoleWe are seeking a skilled Customer Success Strategist to join our team at DigitalOcean LLC. As a key member of our organization, you will play a crucial role in helping our customers achieve their desired outcomes through optimal use of our cloud platform.Key Responsibilities:Technical Consultation & Architecture Design:Develop and maintain deep...

Role Overview:As a Technical Account Manager at DigitalOcean, you will play a pivotal role in shaping the future of our cloud platform. You'll work closely with our business customers to understand their needs, provide expert guidance, and help them achieve their goals on our cloud platform. This is a unique opportunity to leverage your technical expertise,...

Job DescriptionCoinbase is seeking a seasoned CX Operations expert to lead a global team of Customer Experience managers and oversee more than 150 frontline customer support agents. As a Director of Customer Experience Operations, you will play a pivotal part in driving the success of our global support operations, ensuring exceptional customer experiences,...

Kuehne & Nagel Logistics requires a Customer Excellence Ambassador to join our Air Logistics team.About the PositionThis key role involves driving customer operational excellence by ensuring all agreed processes are followed by Customer Care teams and customer expectations are well understood before commencing operations.Main ResponsibilitiesWorking closely...

About The RoleCoinbase is seeking a seasoned CX Operations expert to join our Customer Experience team as a CX Operations Manager - Scaling Excellence. This role will play a pivotal part in driving the success of our global support operations, ensuring exceptional customer experiences, and scaling our business with excellence.As a key member of our team, you...

Kuehne & Nagel Logistics seeks an experienced Operational Logistics Specialist to join our Air Logistics team.About the RoleThis key position involves driving customer operational excellence by ensuring all agreed processes are followed by Customer Care teams and customer expectations are well understood before commencing operations.ResponsibilitiesWorking...

Training Operations Manager PositionCoinbase is looking for a skilled Training Operations Manager to join our CX Learning & Development team. As a key member of our team, you will be responsible for managing the end-to-end training deployment process, ensuring seamless execution and maximum impact.You will work closely with cross-functional partners to...

About CoinbaseCoinbase is the leading platform for buying, selling, storing, and trading cryptocurrencies. Our mission is to increase economic freedom in the world by making it easy to use and access these digital assets.As a pioneer in the cryptocurrency space, we're committed to pushing the boundaries of innovation and technology to create a more...

About UsCoinbase is a world-leading digital asset exchange and wallet platform. Our mission is to increase economic freedom in the world by providing an easy-to-use platform for buying, selling, storing, and trading cryptocurrencies.As a company that's shaping the future of finance, we're seeking a highly skilled Operations Leader to join our Customer...

Welcome to Warner Bros. Discovery, where storytelling meets innovation.As a global leader in the media industry, we're driven by a passion for creativity and a commitment to excellence. Our team is dedicated to bringing our characters to life, creating unforgettable experiences for audiences around the world.We're seeking a highly skilled Manager of Global...

Job SummaryThe Consumer QA Analyst III will be responsible for full ownership of quality programs, analyzing metric trends, communicating quality issues, managing quality projects and deployments, owning dashboard management, facilitating calibration sessions, and handling disputes and escalations.This role requires a strong commitment to Coinbase's mission,...

You will be part of our Air Logistics team at Kuehne & Nagel Logistics, adding your operational and service expertise and skills to the delivery of customer and operational excellence.Your RoleYour primary objective is to drive customer operational excellence by ensuring all agreed processes are followed by Customer Care teams and customer expectations are...

We are seeking an experienced Associate Project Manager to join our team and help drive business success. In this role, you will develop a deep understanding of our Products and use them to map customer journeys, leading specific pieces of work to completion, assessing and progressing GBGF requirements, and supporting CTO Product Owners to leverage the...

LXT's dedication to AI training data empowers global organizations with cutting-edge technology. Our global expertise allows us to collect and annotate data with exceptional speed and scale.Spanning over 145 countries and covering more than 1000 language locales, our reach is extensive. Founded in 2010, our journey began in Toronto, Canada, with an...

At LXT, we're shaping the future of AI training data. Our global expertise enables us to collect and annotate data with unparalleled speed and scale. Founded in 2010, our journey began in Toronto, Canada, with an international presence spanning the US, UK, Egypt, Turkey, and Australia.We serve customers worldwide, catering to diverse needs from North America...

Company OverviewHSBC is one of the largest banking and financial services organisations in the world, operating in 64 countries and territories. We aim to be where growth happens, enabling businesses to thrive and economies to prosper.By joining HSBC, you will have opportunities to grow and develop your skills, working collaboratively with various teams to...

Job Summary:We're seeking a results-driven professional to lead our branches and drive business success. In this role, you'll be responsible for managing day-to-day operations, achieving business targets, building strong customer relationships, and leading a high-performing team.

ResponsibilitiesTriage and share solutions/workarounds/status updates for known system issues, compile and prioritize new issues, and test/QA delivered solutions.Ensure effective processing of internal stakeholder support tickets submitted through JIRA by internal users for support on case team management, customer role/profile changes, attachment...

At Deliveroo, we aim to become the definitive food company by building a team that shares our passion for innovation and security.The Junior Security Operations Centre Analyst will have the opportunity to develop skills in a dedicated team focused on securing Deliveroo's digital landscape amidst an ever-evolving threat environment, with a strong emphasis on...

Job Overview:Welcome to Warner Bros. Discovery, where innovation meets entertainment. As the Director SAP S4 Release Technology, you will play a pivotal role in driving the implementation of our next-generation ERP system, transforming the way we operate and deliver value to our customers.In this exciting opportunity, you will lead a cross-functional team...