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Customer Service Advocate
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team.
This is a full-time role with a regular schedule of 11AM-3PM.
Key Responsibilities:- We require you to respond to customers in a timely manner, confirming and verifying order details accurately.
- You will ensure that customer information, order specifications, and delivery instructions are precise.
- Respond to customer inquiries with a helpful, friendly, and professional attitude.
- Provide support on general questions related to products, orders, and shipping information.
- Document and update customer interactions and status notes in the order system efficiently.
- Excellent verbal and written communication skills.
- Ability to work independently and manage multiple conversations effectively.
Please bring your Resume/CV with you to the interview.
As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and loyalty.
You will be responsible for providing top-notch support to our customers, addressing their concerns and resolving issues promptly and professionally.
Your exceptional communication skills and ability to think critically will enable you to provide accurate and timely responses to customer inquiries.
In this role, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same.
You will be part of a team that values collaboration, teamwork, and continuous learning.
We offer a competitive compensation package, including salary, benefits, and opportunities for career growth and development.
