IT Technical Support Specialist

6 days ago

Islamabad, Islamabad, Pakistan beBeeTechnical Full time 500,000 - 800,000
Job Title

IT Support Engineer - Join Our Team Today

Overview

This role involves working as part of a dynamic IT support team, delivering exceptional customer service and technical expertise to internal clients.

Key Responsibilities
  • Provide comprehensive technical support for hardware and software issues via phone, email, or in-person assistance.
  • Collaborate with cross-functional teams to troubleshoot complex problems and resolve issues efficiently.
  • Maintain accurate records of customer interactions and incidents using standardized documentation processes.
  • Contribute to the development and implementation of process improvements and best practices within the IT department.
Required Skills and Qualifications
  • Bachelor's degree in Computer Science (CS) or related field.
  • 3+ years of experience in IT support, with a strong focus on network administration, server management, and customer-facing communication.
  • Proven ability to work collaboratively as part of a team, with excellent communication and problem-solving skills.
  • Strong knowledge of Windows operating systems, networking concepts, and computer applications.
  • Ability to adapt to evolving technologies and business needs, with a willingness to learn and develop new skills.
What We Offer
  • A fast-paced and supportive work environment, with opportunities for growth and professional development.
  • A competitive salary package, including bonus incentives for meeting performance targets.
  • A comprehensive benefits program, including health insurance, retirement savings, and paid time off.

To be considered for this exciting opportunity, please submit your application, including a cover letter and resume, through our online portal. We look forward to hearing from you

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