Technical Support Specialist

17 hours ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time

We are seeking a Technical Support Specialist to provide on-site assistance to clients. The ideal candidate will have experience in information technology and excellent communication skills.

Key Responsibilities
  • Provide technical support to customers at their premises, ensuring timely and professional service delivery
  • Install, configure, and maintain hardware and software systems to meet client requirements
  • Analyze and resolve complex technical issues through thorough diagnosis and problem-solving
  • Develop and deliver training programs to educate clients on software and hardware systems
  • Collaborate with colleagues to improve processes and develop innovative solutions
  • Foster strong relationships with clients by providing regular updates and effective communication
Requirements
  • Bachelor's degree in Information Technology or related field
  • At least 2 years of experience in IT and services
  • Excellent verbal and written communication skills
  • Able to analyze and solve complex technical problems
  • Familiarity with hardware and software systems, including Microsoft Office Suite, Windows operating system, and networking concepts
  • Knowledge of remote access tools and troubleshooting methods
  • Ability to travel to client sites as needed
Benefits
  • Competitive compensation package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment


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