
IT Operations Manager
6 days ago
Job Description
About the RoleWe are seeking a highly skilled IT Operations Manager to join our team. The successful candidate will be responsible for ensuring the smooth operation of our Charging & Billing Platform, managing internal staff and external vendors, and delivering high-quality software solutions on time.
- Key Responsibilities:
- Manage and maintain the integrity of our CBS & RMO applications
- Oversee the operational stability of our platforms, supporting business growth plans
- Ensure end-user satisfaction and meet new requirements in a timely manner
- Monitor platforms actively, meeting SLAs and uptime KPIs
- Manage vendor relationships and negotiate agreements
- Manage day-to-day operations, including problem-solving and analytical thinking
- Develop and implement strategies to improve customer experience
- Evaluate new products and technologies relevant to CBS & RMO applications
To succeed in this role, you will need:
- A Bachelor's degree in Computer Science or a related field
- Minimum 5 years of experience in Charging Applications Operations
- Strong technical skills, including problem-solving and analytical thinking
- Excellent communication and negotiation skills
- Ability to work under pressure and manage multiple priorities
As an IT Operations Manager at our company, you will enjoy:
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
- Competitive salary and benefits package
- Recognition and rewards for outstanding performance
We offer a comprehensive benefits package, including:
- Medical and dental insurance
- Retirement savings plan
- Flexible working hours and remote work options
- Professional development opportunities
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application today
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