IT Operations Manager

6 days ago

Islamabad, Islamabad, Pakistan beBeeOperations Full time

Job Description

About the Role

We are seeking a highly skilled IT Operations Manager to join our team. The successful candidate will be responsible for ensuring the smooth operation of our Charging & Billing Platform, managing internal staff and external vendors, and delivering high-quality software solutions on time.

  • Key Responsibilities:
  • Manage and maintain the integrity of our CBS & RMO applications
  • Oversee the operational stability of our platforms, supporting business growth plans
  • Ensure end-user satisfaction and meet new requirements in a timely manner
  • Monitor platforms actively, meeting SLAs and uptime KPIs
  • Manage vendor relationships and negotiate agreements
  • Manage day-to-day operations, including problem-solving and analytical thinking
  • Develop and implement strategies to improve customer experience
  • Evaluate new products and technologies relevant to CBS & RMO applications
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree in Computer Science or a related field
  • Minimum 5 years of experience in Charging Applications Operations
  • Strong technical skills, including problem-solving and analytical thinking
  • Excellent communication and negotiation skills
  • Ability to work under pressure and manage multiple priorities
Benefits

As an IT Operations Manager at our company, you will enjoy:

  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package
  • Recognition and rewards for outstanding performance
What We Offer

We offer a comprehensive benefits package, including:

  • Medical and dental insurance
  • Retirement savings plan
  • Flexible working hours and remote work options
  • Professional development opportunities

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application today

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