Customer Service Agent

1 day ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Title:

A Customer Service Agent role involves assisting customers with service-related inquiries in a timely and professional manner.

The ideal candidate will have strong communication and problem-solving skills, as well as high proficiency in English. Previous experience in customer service is highly valued.

This position requires the ability to thrive in a fast-paced environment, with critical thinking skills to resolve issues efficiently. Proficiency in CRM software and tools such as Fresh Chat, Vici Dial, and Digi Talk is essential.

Responsibilities:
  • Provide clear and accurate information about products and services.
  • Troubleshoot and resolve customer issues promptly.
  • Maintain a positive and professional attitude in every customer interaction.
Requirements:
  • Strong communication and problem-solving skills.
  • High proficiency in English.
  • Previous experience in customer service.
  • Ability to thrive in a fast-paced environment.
  • Critical thinking skills to resolve issues efficiently.
  • Proficiency in CRM software and tools.


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