IT Help Desk Representative

3 days ago


Karachi, Sindh, Pakistan ibex Full time
IT Help Desk Representative

ibex is looking for an IT Help Desk Representative to provide technical support to customers through phone calls. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a strong work ethic.

Key Responsibilities:

  1. Resolve customer complaints and issues in a timely and professional manner.
  2. Provide technical assistance and guidance to customers.
  3. Collaborate with internal teams to resolve complex issues.
  4. Document and track customer interactions for quality assurance purposes.

Requirements:

  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Why Join Us:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


  • Karachi, Sindh, Pakistan ibex Full time

    Help Desk ProfessionalAs a Help Desk Professional at ibex, you will be the primary point of contact for customers requiring assistance through live chat or email. Your key responsibilities will include responding promptly to customer inquiries, documenting customer interactions, and developing effective customer service solutions. To excel in this role, you...


  • Karachi, Sindh, Pakistan Robust Support and Solutions Full time

    Help Desk ProfessionalWe are seeking a skilled Help Desk Professional to join our team at Robust Support and Solutions in Karachi, Pakistan.About the Role:This role involves providing technical support to end-users on hardware, software, and network-related issues.The successful candidate will have excellent communication skills and be able to analyze...


  • Karachi, Sindh, Pakistan SISPN Technology Full time

    Help Desk PositionSISPN Technology requires a skilled Help Desk Professional who can provide top-notch customer service and technical support.Main Responsibilities:To deliver high-quality customer service by addressing queries and concerns promptly.To offer expert guidance on products and services to enhance customer satisfaction.To maintain accurate...


  • Karachi, Sindh, Pakistan LDP Logistics Full time

    We are seeking highly motivated individuals to join our team as Help Desk Specialists at LDP Logistics. As a Help Desk Specialist, you will be responsible for providing technical support and troubleshooting IT issues while guiding users on system and software usage.Your key responsibilities will include:Resolving IT Issues: Troubleshooting and resolving...

  • Help Desk Manager

    3 days ago


    Karachi, Sindh, Pakistan EWS Group Full time

    Job Description:The Help Desk Manager will be responsible for managing the day-to-day activities of the help desk team, providing technical support to customers and ensuring high customer satisfaction.Key Responsibilities:Team Management: Manage a team of technical support specialists, providing guidance, coaching and mentoring to ensure high levels of...


  • Karachi, Sindh, Pakistan Innovators Desk Full time

    Executive Sales RepresentativeWe are seeking an experienced Executive Sales Representative to join our team at Innovators Desk, Pakistan. The ideal candidate should possess excellent communication skills, be tech-savvy, and have experience in lead generation.Responsibilities:Developing relationships with clients and identifying new business...

  • Help Desk Expert

    5 days ago


    Karachi, Sindh, Pakistan EWS Group Full time

    We are seeking a Help Desk Expert to join EWS Group's global R&D team. The successful candidate will have excellent communication skills, a strong technical background, and a customer-first mindset.This role involves providing technical support to clients, troubleshooting and resolving technical issues, and collaborating with internal teams.Duties and...


  • Karachi, Sindh, Pakistan Modisoft Private limited Full time

    We are looking for a Help Desk Specialist who can provide outstanding support to our clients. The ideal candidate will possess excellent communication skills, be proficient in English, and have a strong understanding of POS systems and payment solutions.Key ResponsibilitiesRespond promptly to customer inquiries via phone, email, and live chat.Efficiently...


  • Karachi, Sindh, Pakistan Sika Full time

    About Our CompanySika is a leading provider of construction chemicals, and we are currently seeking a highly skilled service desk representative to join our team.Candidates must have at least 3-4 years of experience in customer-facing positions within the construction, chemical, cement, or other large manufacturing sectors.Responsibilities:The ideal...


  • Karachi, Sindh, Pakistan Soft Desk Solution Full time

    Soft Desk Solution offers a range of services, including Outsourcing Solutions, IT and communication solutions, and Web Development Services.We are currently seeking an experienced Upwork Bidder to join our team and help us achieve our business goals.The ideal candidate will possess:Strong communication and negotiation skillsExperience in securing new...

  • Help Desk Expert

    5 days ago


    Karachi, Sindh, Pakistan Systems Ltd. Full time

    About the RoleWe are looking for a highly motivated and experienced Senior Customer Support Representative to join our Karachi Office team.The ideal candidate will have a minimum of 2 years of relevant experience in customer support, preferably with O 'levels or A 'levels background. They will be comfortable working in rotational shifts, including morning...


  • Karachi, Sindh, Pakistan Virtue Outsourcing Full time

    Job Description">We are seeking a highly skilled and motivated individual to join our team as a Customer Support Representative.">Responsibilities:">">Respond to customer inquiries via phone, email, or chat in a timely and professional manner.">Provide solutions to customer problems and issues while maintaining a positive attitude and resolving complaints...


  • Karachi, Sindh, Pakistan At-Desk PVT LTD Full time

    At-Desk PVT LTD is seeking an experienced Accountant to join our team as a Senior Accountant or Manager. As a key member of our team, you will be responsible for managing staff, developing practice, and ensuring high-quality accounting services.Responsibilities:Manage Staff and Develop PracticeEnsure High-Quality Accounting ServicesDevelop and Implement Best...


  • Karachi, Sindh, Pakistan At-Desk PVT LTD Full time

    At-Desk PVT LTD is seeking an experienced Financial Professional to join our team as a Senior Accountant or Manager. As a key member of our team, you will be responsible for managing staff, developing practice, and ensuring high-quality financial services.Responsibilities:Manage Staff and Develop PracticeEnsure High-Quality Financial ServicesDevelop and...


  • Karachi, Sindh, Pakistan At-Desk PVT LTD Full time

    We are looking for a Senior Accountant or Manager to lead our office team at At-Desk PVT LTD. As a key member of our team, you will be responsible for managing staff, developing practice, and ensuring high-quality accounting services.Responsibilities:Lead the Office Team and Manage Eight Direct ReportsEnsure Efficiency, Budget Control, and Staff...


  • Karachi, Sindh, Pakistan The Luxury Privilege Club Full time

    Job DescriptionWe are seeking an experienced Customer Support Executive to join our team at The Luxury Privilege Club. This is a fantastic opportunity for a highly motivated and customer-focused individual to develop their career in a dynamic and supportive environment.Main Responsibilities:Provide exceptional customer support through various communication...

  • Help Desk Associate

    5 days ago


    Karachi, Sindh, Pakistan Wear The Shield Full time

    We're seeking a highly skilled and motivated Customer Support Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, including responding to customer inquiries, resolving issues, and delivering outstanding service across various channels.Key Qualifications:Our ideal...


  • Karachi, Sindh, Pakistan Megatech Trackers Full time

    **Company Overview:**Megatech Trackers is a leading technology company that provides innovative solutions to businesses. We are seeking a skilled IT professional to join our team and maintain our computer systems.**Key Responsibilities:**Respond to all technical inquiries and issues in a timely and effective manner.Install, configure, and maintain computer...

  • Help Desk Analyst

    5 days ago


    Karachi, Sindh, Pakistan EWS Group Full time

    EWS Group is seeking a seasoned Software Support Analyst to join our team. As a key member of our technical support team, you will provide expert-level assistance to our customers via phone, email, and chat.Your primary responsibilities will include creation of detailed bug reports, managing customer issues through effective troubleshooting, and prioritizing...


  • Karachi, Sindh, Pakistan GROWTH ARBOR Full time

    Digital Solutions Support PositionWe are GROWTH ARBOR, an innovative technology company seeking a skilled Digital Solutions Support professional to enhance our IT services.Key responsibilities include:Maintaining and supporting our digital ecosystem, encompassing various software applications, operating systems, and network infrastructure.Collaborating with...