Senior Retail Department Head

5 days ago


Gujranwala, Punjab, Pakistan Mama Love Full time

Job Title: Senior Retail Department Head

Mama Love, a leading toyshop for kids, is seeking an experienced Senior Retail Department Head to oversee the sales floor and ensure excellent customer service.

About the Role:

The Senior Retail Department Head will be responsible for managing a team of sales associates, providing guidance and support to meet customer needs.

  • Key Responsibilities:
  • - Train and lead a team of sales associates to achieve high levels of customer satisfaction.
  • - Maintain a visually appealing store environment by ensuring merchandise is properly displayed and handled.
  • - Oversee inventory control to keep our store stocked with the latest products, minimizing stockouts and overstocking.
  • - Handle customer inquiries and resolve any issues efficiently and professionally.
Requirements:

To succeed in this role, you will need:

  • - A minimum of 2 years' experience as a Senior Retail Department Head in a retail environment.
  • - Excellent communication and interpersonal skills, enabling you to build strong relationships with colleagues and customers.
  • - Strong organizational and leadership abilities, allowing you to prioritize tasks and motivate your team.
  • - Knowledge of sales techniques and retail operations, including inventory management and visual merchandising.

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