
E-commerce and Retail Leadership Position
5 days ago
Changi Airport Group manages Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports.
As airport manager, CAG performs key functions including airport operations, air hub development, retail and commercial activities, infrastructure development, and airport emergency services.
This role will report directly to the Head of Business Development and be responsible for developing and executing growth strategies for our Beauty, Wellness, and Fashion categories.
Key Responsibilities:
- Directly manage a team of 6 staff members and provide indirect leadership to the Marketing Team to support category growth.
- Develop sales plans to optimize sales and revenue performance, including merchant and product mix, pricing strategy, sourcing strategy, promotion/partnership strategy, and marketing communications plans.
- Work closely with the Business Analytics Team to conduct regular competitive benchmarking and category performance analysis, identifying key sales drivers and detractors.
- Lead all prospecting of merchants and resultant account management and partnerships, supported by the Operations Team for onboarding and Marketing Team during sustenance.
- Accountable for P&L for categories under purview, including EBITDA, CM1/2/3/4 performance metrics.
This is a leadership and execution role requiring hands-on involvement in projects and operations. The successful candidate will have opportunities to grow in a digital business undergoing active expansion and interface closely with various stakeholders, including sales and marketing, operations teams, and tech teams.
Requirements:
- Degree holder with at least 10-15 years of mixed experience in business development, retail management/merchandising, and e-commerce, preferably in beauty.
- P&L management experience is a must.
- Very strong commercial and relationship management abilities.
- Strong management presentation skills, including long-term business case and pitch preparation.
- Good command of English for written and spoken communication.
- Excellent communication and negotiation skills.
- Proactive, hands-on, and problem-solving attitude.
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