
Senior Complaints Management Executive
3 days ago
The successful candidate will be a seasoned CA/ACMA or ACCA/MBA professional with a minimum of 4-6 years of experience. They will possess excellent knowledge of rules and regulations and be able to handle complex complaints efficiently.
Main Responsibilities- Review responses to consumer complaints from OGRA, ensuring they meet the required standards.
- Evaluate Passing Unregistered Gas (PUG) complaints and take necessary steps to resolve them in accordance with the established rules and regulations.
- Investigate gas theft claims, gather relevant documents, and verify compliance with OGRA's approved procedures.
- Supervise the collection of evidence required to justify billings and prepare responses for OGRA.
- Support in preparing responses to OGRA-related queries and complaints under complaints resolution regulations procedures.
- Guarantee departments provide relevant feedback and case files are stored for future reference.
- Implement improvements to the structure for complaints resolution and complaint management.
- Monitor regulatory and statutory obligations, including accurate and timely processing within the framework of the regulations for review by senior management.
- Ensure timely periodic status updates to complainants, respondents, and higher management/board as appropriate in ongoing case resolution processes.
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Complaint Resolution Specialist
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeWe need a skilled customer support representative who can effectively communicate with customers and resolve their concerns.The successful applicant will have a graduate degree and experience in using Excel for data management.Responsibilities will include responding to customer inquiries, resolving complaints, and providing exceptional customer service.A...
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Senior Field Sales Manager
3 weeks ago
Karachi, Sindh, Pakistan Assent Executive Full time- Develops and manages an assigned geographical territory consisting of value-added resellers (volume and non-volume), strategic partners, prospects, and customers to increase Company's market share and revenue.- Prospects for new business, direct customer engagement, working with Solutions Partners to increase the Company's product knowledge and...
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Complaint Resolution Specialist
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionWe are seeking a CRM Coordinator to join our team. The ideal candidate will have excellent communication skills, strong organizational abilities, and the ability to handle multiple tasks simultaneously.ResponsibilitiesManage customer complaints and ensure timely resolution and follow-up.Handle sales of companion products and assist clients...
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Senior Executive Compliance
3 weeks ago
Karachi, Sindh, Pakistan HR WAYS Full timeAbout the job Senior Executive ComplianceClient company introduction: The company's corporate concept is founded on the firm belief that the Creator of the entire universe, Allah, is the source of all blessings. At The Company, we consider our company to be accountable to our Creator, our employees, and our business associates.The goal at thisCompany is to...
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Project Manager
3 weeks ago
Karachi, Sindh, Pakistan Executive Outsourcing Full timeJob ResponsibilitiesDefine the scope of the project in collaboration with stakeholders.Create detailed project plans including timelines, budgets, and resource allocation.Implement appropriate project management methodologies tailored to the complexity and scale of the project.Coordinate internal resources and third parties/vendors for the seamless execution...
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Senior Compliance Manager
4 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeKey Responsibilities:Overseeing compliance with regulatory requirements and performance standards.Maintaining strong working relationships with internal and external stakeholders.Providing MIS data reports for senior management on consumer complaints.Coordinating responses to audit findings and supervising regulatory obligations.Implementing measures for...
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Deputy Manager – Compliance
3 weeks ago
Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full timeDeputy Manager – Compliance & ComplaintsSeptember 09, 2024JOB DETAILS:Qualification & Experience:MBA with at least 02 years of experience or Masters with at least 05 years of experience. Knowledge of Regulatory Framework will be considered as an added advantage.Responsibilities:Review/analyze complaints having financial impacts on a regional basis when...
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Senior Consumer Affairs Specialist
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeThe Senior Consumer Affairs Officer role supports the Regulatory Affairs team in managing regulatory communications, complaint handling, and record keeping.Key Responsibilities:Maintain and update consumer complaint logs in MS Excel daily.Download, sort, and tag complaints for relevant IBCs, submit letters to NEPRA, and dispatch hard copies.Possess and...
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Senior Officer Retail Sales
4 weeks ago
Karachi, Sindh, Pakistan Interwood Mobel Limited Full timeJob Title: Senior Officer Retail SalesThe Senior Officer Retail Sales is responsible for achieving sales targets, engaging with customers, and executing necessary processes to complete sales transactions.Key Responsibilities:Engage with customers to meet sales targets.Follow up on client deliveries, payments, and receivables.Prepare quotations and process...
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Senior Marketing Executive
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full time**Senior Marketing Executive Role**">We are seeking an experienced marketing professional to join our team as a Senior Marketing Executive.">In this role, you will be responsible for developing and executing comprehensive marketing plans that drive business growth and success.">Key responsibilities include:">Developing and implementing digital marketing...