Tele Customer Service Agent

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time

As a Tele Sales Representative, you will be responsible for handling customer service and sales inquiries via phone, email, and chat. This is an excellent opportunity for those who enjoy interacting with customers and have strong communication skills.

Responsibilities:
  1. Outbound Calls: Place outbound calls to suppliers to confirm equipment pricing and availability.
  2. Inbound Sales: Handle inbound sales inquiries, assisting clients with product selection, pricing, and availability.
  3. Customer Service: Provide exceptional service to customers and suppliers via phone, email, and chat, addressing concerns and inquiries effectively.
  4. Data Updates: Maintain and update supplier accounts and pricing in our software system.
Requirements:
  • 1–3 years of customer service and/or inbound sales experience.
  • Bachelor's degree preferred.
  • Excellent written and verbal communication skills in English, with a neutral or American accent.
  • Ability to handle inbound sales inquiries, upsell, and close sales effectively.
  • Basic to intermediate knowledge of cloud-based software and applications.

Benefits:

  • A market competitive salary.
  • Career growth opportunities.
  • Learning & Development programs.
  • Provident Fund and EOBI benefits.
  • Life Insurance.

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