Contact Center Coordinator

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
Duties and Responsibilities

The Contact Center Supervisor will be responsible for:

  • Leading a team of customer service representatives.
  • Ensuring excellent customer service delivery.
  • Managing attendance and performance records.
  • Identifying areas for improvement and implementing changes.

Requirements:

  • Proven experience in a contact center or customer-facing role.
  • Excellent leadership and communication skills.
  • Able to work under pressure and meet deadlines.
  • Strong analytical and problem-solving skills.


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