
Contact Center Agent
3 days ago
**Job Summary:**
We are Laxycone pvt ltd, a leading provider of innovative solutions. Our mission is to deliver exceptional customer experiences through our dedicated team of professionals.
**Job Role:**
We are seeking a skilled Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing top-notch support to our customers via phone, email, or live chat.
**Responsibilities:**
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and provide appropriate solutions
- Maintain accurate records of customer interactions using our CRM system
**Requirements:
To succeed in this role, you should possess excellent communication skills, a strong attention to detail, and the ability to work well under pressure. You should also be proficient in using our CRM system and have a passion for delivering exceptional customer service.
**What We Offer:
- Medical Insurance
- Monthly Bonuses
-
Inbound Contact Center Agent
7 days ago
Lahore, Punjab, Pakistan Imperial Resource Group Full timeInbound Contact Center Agent - Job SummaryWe are seeking an experienced Inbound Contact Center Agent to join our team at Imperial Resource Group.The successful candidate will be responsible for handling inbound customer calls, responding to emails, and providing exceptional customer service to our clients. This is an exciting opportunity to work in a dynamic...
-
Contact Center Agent Lead
1 week ago
Lahore, Punjab, Pakistan Obrotu Full timeContact Center Job DescriptionThis role involves working as a contact center agent lead, where you'll interact with customers through various channels including phone, email, live chat, and social media. Your primary responsibility will be to provide support to customers regarding their online orders.Main Tasks:Attend daily team meetings to discuss ongoing...
-
Lahore, Punjab, Pakistan grow more call center Full timeCompany Overview:Grow More Call Center is a leading provider of customer service solutions in Lahore, Punjab, Pakistan. We are committed to delivering exceptional customer experiences through our highly trained and experienced agents.Job Description:We are seeking an experienced Xfinity agent to join our team. As a customer service representative, you will...
-
Contact Center Solutions Architect
8 hours ago
Lahore, Punjab, Pakistan UNAVAILABLE Full timeAbout the PositionThe Contact Center Solutions Architect will be responsible for designing and delivering customized contact center solutions using Genesys cloud technology. This role requires strong technical expertise, excellent communication skills, and the ability to collaborate effectively with cross-functional teams.Main ResponsibilitiesDesign and...
-
Cloud Contact Center Operations Manager
5 days ago
Lahore, Punjab, Pakistan ibex Full timeJob DescriptionAs a Telecom Engineer at IBEX, you will be responsible for supporting global telephony and contact center operations across our centers.You will act as a Point of Contact (POC) for all contact center solution requests, including questions and problems.The role requires administration, troubleshooting, and working on day-to-day operational...
-
Call Center Agent
5 days ago
Lahore, Punjab, Pakistan Ask Development Full timeAsk Development Job SpecificationWe are seeking a highly skilled Call Center Agent to join our team. The successful candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability to work effectively in a team environment.About the Job:The Call Center Agent will be responsible for handling customer...
-
Contact Center Operations Manager
7 days ago
Lahore, Punjab, Pakistan Next Age Technologies (Pvt) Ltd Full timeJob SummaryThe Contact Center Operations Manager will be responsible for managing the day-to-day operations of our contact center. This includes forecasting call volumes, maintaining the call distribution system, and monitoring productivity.Key ResponsibilitiesForecast call volumes and adjust staffing levels to meet business needsEnsure the call distribution...
-
Call Center Agent
7 days ago
Lahore, Punjab, Pakistan Emaandar Munshi Full timeWe are on the hunt for exceptional Call Center Agents to join our Telesales team at Emaandar Munshi. As a Call Center Agent, you will be responsible for engaging with customers over the phone and converting them into leads and sales.You will work in a fast-paced environment where no two days are the same. You will need to be adaptable, have excellent...
-
Contact Center Leadership Role
1 week ago
Lahore, Punjab, Pakistan Abacus Outsourcing Full timeAbout Abacus OutsourcingAbacus Outsourcing offers customized customer service solutions that cater to the unique needs of our clients.Job DescriptionThis Contact Center Leadership Role is a key position in our organization, requiring a highly skilled and experienced individual to lead and manage a team of customer service representatives.Main...
-
Full-Time Xfinity Agent Position Available
2 days ago
Lahore, Punjab, Pakistan grow more call center Full timeCustomer Service Representative Job Description:Grow More Call Center is seeking an experienced Xfinity agent to join our team. As a customer service representative, you will be responsible for handling inbound calls from customers regarding billing inquiries, service issues, and general support requests related to Xfinity services.About the Company:Grow...
-
Lahore, Punjab, Pakistan Danish International Full timeCall Center Agent/Telesales Executive/SupervisorsDanish International is looking for male/female fresh and experienced Call Center Agents/Telesales Executives/Supervisors (TSR/TSE/CSR) for outbound call center marketing sales jobs, having fluent spoken English.Job SpecificationVacancies available for 5 candidates with QA, Human Resource (HR) Manager...
-
Inbound Call Center Agent
2 weeks ago
Lahore, Punjab, Pakistan Alpha-Alpha Intelligent Technology Co Full timeJob Title: Inbound Call Center Agent">Job Summary:">We are seeking a skilled Inbound Call Center Agent to join our team at Alpha-Alpha Intelligent Technology Co. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and resolving technical issues.">About the Role:">This position involves...
-
Call Center Supervisor
6 days ago
Lahore, Punjab, Pakistan Excel Solutions (Pvt.) Ltd. Full timeBe available to affect the entirety of the team's operations.Manage by walking around. Be visible to answer questions.Take calls that your agents can't handle and be available when an agent appears to need assistance.Monitor queue and track inbound calls. Keep agents aware of inbound calls, calls waiting, abandonment rate, etc.Motivate and encourage agents...
-
Sales Center Leadership Role
7 days ago
Lahore, Punjab, Pakistan Connectiks Full timeJob OverviewHire, train, and onboard new call center agents to meet sales quotas and drive revenue growth.Provide coaching and guidance to agents on an ongoing basis to enhance their skills and performance.Process weekly sales leads reports for management review and submission.Oversee conflict resolution between associates and customers to ensure excellent...
-
Manager - Sales Call Center
3 weeks ago
Lahore, Punjab, Pakistan Connectiks Full timeHire, train and onboard new Call Center Agents as required to meet quotasProvide coaching and assistance to call center agents on an ongoing basisProcess weekly sales leads reports for submission to managementOversee and ensure conflict resolution between associates and customersEnsure that all employees follow the company's best practices for call center...
-
Call Center Manager Position
2 weeks ago
Lahore, Punjab, Pakistan DSD Recruitment Full timeDSD Recruitment is seeking an experienced Call Center Manager to join our team. In this critical role, you will be responsible for managing a team of call center agents, ensuring excellent customer service, and meeting business objectives.">ResponsibilitiesTeam Management: Oversee and supervise a team of call center agents, promoting a culture of teamwork...
-
Global Customer Care Agent
7 days ago
Lahore, Punjab, Pakistan Tee Blue Talk Services Full timeAs a Global Customer Care Agent at Tee Blue Talk Services, you will be responsible for providing exceptional customer care and support to our clients' customers around the world.Key Responsibilities:Responding to customer inquiries via phone, email, or chat in a timely and professional manner.Escalating complex issues to appropriate departments for...
-
Inbound Contact Center Agent
3 days ago
Lahore, Punjab, Pakistan Digitech Outsourcing Solution Full timeAbout the Position:We are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries via email, live chat, and phone calls in a professional and courteous manner.Key Skills:Excellent written and verbal communication skillsAbility to work in a...
-
Customer Service And Call Center Executive
1 week ago
Lahore, Punjab, Pakistan Obrotu Full timeCustomer Service And Call Center ExecutiveWork as a customer support agent in a highly integrated contact center environment. Respond to customer inquiries about order statuses and timelines. Handle inquiries coming in from multiple touch points such as Facebook, Instagram, Twitter, live chat, email, and phone calls.Job SpecificationStart your day with a...
-
Call Center Agent Specialist
7 days ago
Lahore, Punjab, Pakistan Avro Technologies Full timeKey Skills and QualificationsExcellent communication and interpersonal skillsAbility to work in a fast-paced call center environmentMinimum 6 months to 1 year experience in an English Call CenterA willingness to improve and adapt to new situations is essential for success in this role.