Contact Center Specialist

We are a USA based Call Centre Operating From Lahore Since 2020, working on different campaigns including inbound and outbound.Role DescriptionThis is a full-time on-site role for a Call Centre Representative at TrustLink Contact Center in Lahore. The Call Centre Representative will be responsible for handling customer inquiries, resolving customer issues,...

About the PositionThe Contact Center Solutions Architect will be responsible for designing and delivering customized contact center solutions using Genesys cloud technology. This role requires strong technical expertise, excellent communication skills, and the ability to collaborate effectively with cross-functional teams.Main ResponsibilitiesDesign and...

Contact Center Position:We are seeking a highly skilled and dedicated individual to join our team as a Contact Center Professional. As a successful candidate, you will be responsible for providing exceptional customer service and support through various communication channels.Key Responsibilities:Handle customer inquiries and concerns via phone, email, and...

Job DescriptionAs a Telecom Engineer at IBEX, you will be responsible for supporting global telephony and contact center operations across our centers.You will act as a Point of Contact (POC) for all contact center solution requests, including questions and problems.The role requires administration, troubleshooting, and working on day-to-day operational...

We are seeking ambitious individuals who can excel in a dynamic contact center environment. As a Sales Support Specialist, you will be responsible for supporting sales teams to drive revenue growth and customer satisfaction.About the RoleCollaborate with sales teams to identify customer needs and preferences.Provide product information and demonstrations to...

**Job Summary:**We are Laxycone pvt ltd, a leading provider of innovative solutions. Our mission is to deliver exceptional customer experiences through our dedicated team of professionals.**Job Role:**We are seeking a skilled Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing top-notch support to our...

Job SummaryThe Contact Center Operations Manager will be responsible for managing the day-to-day operations of our contact center. This includes forecasting call volumes, maintaining the call distribution system, and monitoring productivity.Key ResponsibilitiesForecast call volumes and adjust staffing levels to meet business needsEnsure the call distribution...

Contact Center Job DescriptionThis role involves working as a contact center agent lead, where you'll interact with customers through various channels including phone, email, live chat, and social media. Your primary responsibility will be to provide support to customers regarding their online orders.Main Tasks:Attend daily team meetings to discuss ongoing...

About the Job">The Contact Center Supervisor will be responsible for leading a team of customer service representatives, ensuring they have the necessary skills and knowledge to deliver exceptional customer service. This will involve mentoring, coaching, and providing ongoing feedback to team members.Responsibilities:Manage and motivate a team of customer...

Are you a motivated contact center agent looking for a new challenge? We are seeking a dynamic individual to join our team. The ideal candidate will possess excellent communication skills, a neutral or American accent, and 1–3 years of customer service experience.Job DescriptionThe successful candidate will be responsible for placing outbound calls to...

Inbound Contact Center Agent - Job SummaryWe are seeking an experienced Inbound Contact Center Agent to join our team at Imperial Resource Group.The successful candidate will be responsible for handling inbound customer calls, responding to emails, and providing exceptional customer service to our clients. This is an exciting opportunity to work in a dynamic...

About Abacus OutsourcingAbacus Outsourcing offers customized customer service solutions that cater to the unique needs of our clients.Job DescriptionThis Contact Center Leadership Role is a key position in our organization, requiring a highly skilled and experienced individual to lead and manage a team of customer service representatives.Main...

We are a leading supplier of custom boxes located in Lahore, specializing in providing top-quality custom printed boxes at direct factory pricing.We offer free design support and quick turnaround services, ensuring customer satisfaction through exceptional service.As a Contact Center Professional, you will be responsible for:Assisting customers with...

Sales and Business Development RoleThis is a full-time on-site opportunity for a Contact Center Representative responsible for making outbound calls to potential clients, answering incoming calls, and providing information about products or services.Key Responsibilities:Making outbound calls to potential clients to promote products or servicesAnswering...

We are seeking a skilled Contact Center Agent to join our team. As a critical member of our support team, you will be responsible for providing technical assistance and support to customers via various communication channels.Key Responsibilities:Responding promptly to customer inquiries and resolving issues in a timely and effective manner.Providing product...

Job BriefThe Contact Center Agent attracts potential customers by answering product and service questions; suggesting information about products and services. Rely on instructions and pre-established guidelines to perform the job functions. Works under immediate supervision and typically reports to a supervisor or manager. The target is to ensure excellent...

This role requires a highly motivated and results-driven Contact Center Sales Professional who can consistently meet or exceed sales targets.Key ResponsibilitiesHandling inbound sales calls and converting leads into sales.Building strong relationships with clients and negotiating sales deals.Utilizing effective communication and negotiation skills to close...

Job DescriptionWe are looking for a highly skilled Global Contact Center Agent to join our team. In this role, you will provide outstanding customer service, handle recruitment tasks, and coordinate logistics for various events.Key QualificationsEffective communication, problem-solving, and interpersonal skillsAbility to work in a fast-paced environment,...

We are seeking a highly motivated and results-driven individual to join our team as a Financial Services Contact Center Agent. In this role, you will be responsible for providing exceptional customer service via telephone and helping customers achieve their financial goals.Job RequirementsTo be successful in this role, you will need to possess strong English...

We are seeking a Community Engagement Specialist to join our team at Contact VA.About the JobThis is a full-time office position that requires a minimum of one year of experience in a related field.Key ResponsibilitiesDevelop and implement community engagement strategies to build relationships with customers and prospectsCollaborate with internal teams to...