Cloud Contact Center Professional

Contact Center Position:We are seeking a highly skilled and dedicated individual to join our team as a Contact Center Professional. As a successful candidate, you will be responsible for providing exceptional customer service and support through various communication channels.Key Responsibilities:Handle customer inquiries and concerns via phone, email, and...

About the PositionThe Contact Center Solutions Architect will be responsible for designing and delivering customized contact center solutions using Genesys cloud technology. This role requires strong technical expertise, excellent communication skills, and the ability to collaborate effectively with cross-functional teams.Main ResponsibilitiesDesign and...

We are a USA based Call Centre Operating From Lahore Since 2020, working on different campaigns including inbound and outbound.Role DescriptionThis is a full-time on-site role for a Call Centre Representative at TrustLink Contact Center in Lahore. The Call Centre Representative will be responsible for handling customer inquiries, resolving customer issues,...

Job DescriptionWe are seeking an experienced Telecom Engineer to join our team. As a key member of our Central Genesys cloud team, you will be responsible for supporting global telephony and contact center operations.Acting as the point of contact for daily Genesys cloud issues and concerns.Supporting Genesys Operations as Tier-2 and Tier-3.Troubleshooting...

We are a leading supplier of custom boxes located in Lahore, specializing in providing top-quality custom printed boxes at direct factory pricing.We offer free design support and quick turnaround services, ensuring customer satisfaction through exceptional service.As a Contact Center Professional, you will be responsible for:Assisting customers with...

Contact Center SpecialistIn this role, you will be responsible for handling customer calls, emails, and chats in a professional and courteous manner. You will work closely with other team members to resolve customer issues and provide exceptional service.To succeed in this role, you will need strong communication and problem-solving skills, as well as the...

Are you a motivated contact center agent looking for a new challenge? We are seeking a dynamic individual to join our team. The ideal candidate will possess excellent communication skills, a neutral or American accent, and 1–3 years of customer service experience.Job DescriptionThe successful candidate will be responsible for placing outbound calls to...

Duties and ResponsibilitiesThe Contact Center Supervisor will be responsible for:Leading a team of customer service representatives.Ensuring excellent customer service delivery.Managing attendance and performance records.Identifying areas for improvement and implementing changes.Requirements:Proven experience in a contact center or customer-facing...

This role requires a highly motivated and results-driven Contact Center Sales Professional who can consistently meet or exceed sales targets.Key ResponsibilitiesHandling inbound sales calls and converting leads into sales.Building strong relationships with clients and negotiating sales deals.Utilizing effective communication and negotiation skills to close...

About the Job">The Contact Center Supervisor will be responsible for leading a team of customer service representatives, ensuring they have the necessary skills and knowledge to deliver exceptional customer service. This will involve mentoring, coaching, and providing ongoing feedback to team members.Responsibilities:Manage and motivate a team of customer...