Chat Support Specialist

1 day ago

Quetta City Tehsil, Pakistan beBeeCustomerService Full time 2,500,000 - 5,000,000
Customer Service RepresentativeJob Overview:

This role is responsible for delivering exceptional customer experiences through various chat platforms.

  • Main Responsibilities:
  • Engage with customers via chat, providing timely and accurate information to resolve their inquiries.
  • Collaborate with cross-functional teams to address complex issues and escalate as necessary.
  • Maintain detailed records of customer interactions and transactions.
  • Essential Skills:
  • Excellent written and verbal communication skills.
  • A customer-centric approach with a focus on meeting customer needs.
  • Problem-solving skills with the ability to think critically and effectively.
  • Tech-savviness with experience using various communication platforms and tools.
  • Ability to thrive in a remote work environment and adapt to changing business requirements.
  • Preferred Qualifications:
  • Previous experience in customer service or chat support roles.
  • High school diploma or equivalent; additional education or certification is beneficial.
  • Availability to work flexible hours, including evenings and weekends.

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