Strategic Support Operations Lead

OverviewCoinbase is a leader in the cryptocurrency market, committed to making digital currency accessible to everyone. We're seeking a highly skilled Support Operations Lead to join our team and play a critical role in shaping our customer support strategy.Responsibilities:Lead a team of customer support agents, providing guidance on best practices and...

Job OverviewCoinbase is seeking a highly skilled and experienced individual to fill the role of Associate Manager, Customer Support. As a key member of our customer support team, you will be responsible for managing a team of customer support agents and leading initiatives aimed at improving operations.

Job DescriptionAt Coinbase, we are on a mission to increase economic freedom in the world. As an Operations Manager of Support Operations, you will play a pivotal role in driving our customer experience strategy forward.You will lead a global team of Customer Experience (CX) managers and oversee more than 150 frontline customer support agents. Your primary...

Standing out in your career is within reach.A global banking and financial services leader, HSBC operates in 64 countries and territories, driving business growth and economic prosperity worldwide.We are seeking an experienced professional to join our team as a Lead Business Analyst.Key Responsibilities:Collaborate with internal stakeholders to gather...

Job Description:We are seeking a highly skilled and experienced Strategic Business Advisor to join our team. As a key member of our Strategy & Transformation team, you will be responsible for leading clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges.About the Role:You will...

About ECS MEECS ME seeks an experienced IT Operations Lead to lead our technology team. This role involves overseeing the IT infrastructure, managing cross-functional teams, and ensuring the delivery of high-quality support services.Main ResponsibilitiesDevelop and implement IT strategies that meet business objectives.Collaborate with cross-functional teams...

About HSBCAs one of the world's leading banking and financial services organisations, we operate in 62 countries and territories. Our aim is to be at the forefront of growth, enabling businesses to thrive and economies to prosper.We are committed to delivering value to our customers, communities, and shareholders.Job DescriptionKey ResponsibilitiesClosely...

Job DescriptionThe Chief of Staff to the India Global Business Services (GBS) Leader will play a critical role in shaping the future of our Global Business Services and Hyderabad Capability Center.Responsibilities include:Developing, implementing, and monitoring strategic initiatives that align with organizational goals for the Hyderabad site.Leading the...

HSBC is committed to unlocking the full potential of its employees, providing them with opportunities for growth and development in a fast-paced world where careers shine brighter than others.We are one of the largest banking and financial services organisations in the world, operating in 64 countries and territories. Our mission is to be where the growth...

Role OverviewWe are seeking an experienced Senior Product Engineer to join our team as a key member of our Wholesale business unit. This is an exciting opportunity to shape our Liquidity proposition strategy and execute strategic initiatives that drive product strategy forward.Responsibilities:Partner with global product leads to develop and implement...

About UsHSBC is a global banking and financial services organization with operations in 64 countries and territories.We aim to be where the growth is, enabling businesses to thrive and economies to prosper.Our TeamWe are seeking an experienced professional to join our team as a Lead Consultant Specialist.In this role, you will work across the full stack,...

Job Description:The Global Accounting Operations Manager will be responsible for leading the team that manages the company's global financial operations. This includes developing and implementing policies and procedures, providing training and support to team members, and ensuring compliance with regulatory requirements.Key Responsibilities: Develop and...

About the RoleWe are seeking an experienced Senior Operations Lead to join our team at Softobiz. As a key member of our organization, you will be responsible for leading project operations and compliance functions.Key Responsibilities:Resource planning in projects, including workforce allocation and utilization.Work planning and effort estimation to ensure...

About UsWe are a global leader in banking and financial services, operating in 62 countries and territories.We strive to make a positive impact on our customers, communities, and shareholders.Job ResponsibilitiesClosely work with change lead and procurement teams to achieve project goals and deliver results.Track and manage tasks efficiently, ensuring timely...

RequirementsOur ideal candidate will have:12+ years experience managing multi-level CX Operations teams, 3+ years experience managing operations in a volatile/hyper-growth environmentStrong problem-solving skills; adept at frequent context switching; autonomous operator; able to work on multiple projects at onceEmotionally intelligent – can easily gain...

Company Overview:Qualcomm Technologies, Inc is a leading technology company that designs and manufactures advanced semiconductor products. The company's global accounting operations play a crucial role in managing the company's finances and ensuring compliance with regulatory requirements.Job Summary:We are seeking an experienced finance professional to lead...

Overview:Kerry Group plc is a leading player in the global taste and nutrition market, with a strong presence in Pakistan. As a Strategic Account Development Manager, you will have the opportunity to drive business growth and develop lasting relationships with key clients.Role Summary:This exciting role involves driving sales of innovative solutions to...

We are seeking a highly skilled and motivated individual to join our team as a Consultant Specialist. This role involves providing strategic guidance and support to senior leaders in managing their portfolios and implementing ways of working aligned with business imperatives.The key responsibilities of this position include driving the execution of...

OverviewDuPont is a leading innovation company that drives progress through science and partnerships. We empower the world by providing essential innovations to thrive.Job DescriptionThe Service Delivery Leader for Accounts Payables will oversee the delivery of accounts payable services from our Shared Services Center. This role requires leadership,...

Required Skills and QualificationsCandidate must be customer-obsessed and motivated by Coinbase's mission to craft a seamless support experience for our global customer base.Excellent track record of leading deeply engaged and high-performing teams and using metrics to make business decisions.BenefitsCompetitive salary and benefits package.Opportunities for...