Client Lifecycle Management Director

8 hours ago

Karachi, Sindh, Pakistan beBeeLeadership Full time 9,000,000 - 12,000,000
Job Title: Client Lifecycle Management Leader">As a Client Lifecycle Management Leader, you will play a pivotal role in driving the delivery and management of new client onboarding, periodic review, event-driven reviews, client offboarding processes, and client maintenance within agreed policies and procedures.">Key Responsibilities:
  • Leading teams responsible for client lifecycle events including client onboarding, account opening documentation, performing periodic reviews, event-driven reviews, and various scanning/checks pertaining to Anti-Money Laundering (AML) activities.
  • Drive global standards for Client Account Management and Static Data maintenance. Ensure adequate controls over Regulatory Reporting with all interfaces across various platforms and departments well-documented and training imparted to all team members.
  • Static Data Maintenance, regulatory reporting.
  • Escalating issues to management and actively following up for resolutions.
  • Ensuring full compliance with relevant regulations and in-house policies and procedures.
  • Creating and maintaining client databases and providing regular updates to stakeholders on case status and progress.
  • Supervising and overseeing the Client Lifecycle Management team and functions, including people management, training, and performance management.
  • Developing influential relationships with Business Divisions, Infrastructure divisions, covering relevant functions of Branch Operations, Compliance, and AFC.
  • Leading and fostering team dynamics, often providing resources strategy input and focusing on process and performance efficiency.
  • Implementing global process and system initiatives and governance framework within Pakistan.
  • Liaising and participating with Regional KYC Ops teams on data gathering, new policy rollout, and Quality Assurance.
  • Handling tasks pertaining to compensation and benefits.
  • Handling recruitment and sourcing of required talent to the division.
">Required Skills And Experience:
  • 15 years' experience in Banking/Finance industry, out of which minimum 5 years' experience in a Lead role in KYC / Client Due Diligence with people management experience.
">Technical Skills:
  • Experience and knowledge in banking covering tasks and processes pertaining to Client Lifecycle Management, including client onboarding, periodic reviews, conducting client due diligence, AML, Compliance, FATCA & Name List Screening.
  • Hands-on experience in Enhanced Due Diligence activities for Corporate and Institutional client portfolios.
  • Knowledge of Regulatory Guidelines pertaining to Customer Due Diligence, Know Your Customer Requirements, Client Account Management.
  • Proficient in KYC tools (including client due diligence, Screening) and MS Office applications.
">Behavioral Skills:
  • Leadership qualities and people management skills.
  • Ability to lead a team in dynamic and high-pressure environments.
  • Adaptable to constant changes.
  • Excellent planning, organization, analytical, and problem-solving skills.
  • Self-motivated and driven individual.
  • Ability to work under pressure with tight turnaround times, handling multiple tasks within an extremely deadline-driven environment.
  • Effective communication and interpersonal skills.
  • Ability to demonstrate the Bank's values in achieving objectives.
  • Open-minded, able to share information, transfer knowledge, and expertise to team members.
">We are looking for a talented individual who can drive innovation and growth in our organization. If you have a passion for delivering results and a commitment to excellence, we encourage you to apply for this exciting opportunity."],

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