Customer Service Insights Analyst

About the Role:We are looking for a talented Data Insights Analyst to join our team at Translation Empire. In this role, you will be responsible for analyzing data to identify trends and insights that drive business decisions.**Responsibilities:**Analyze large datasets to identify patterns and trends.Develop and implement statistical models to forecast...

**About Us**Translation Empire PK is a leading provider of translation services. Our mission is to bridge language gaps and facilitate global communication.**Job Summary**We are seeking an experienced Research Analyst to join our research department. The ideal candidate will have a strong analytical mindset, excellent problem-solving abilities, and the...

We are Translation Empire, a leading translation and interpretation company that seeks an experienced Data Analyst to join our team.The successful candidate will have a bachelor's degree in business or data science, at least 2 years of experience in data analysis, and exceptional analytical and conceptual thinking skills.Responsibilities include analyzing...

**Job Overview**As a Research Analyst at Translation Empire PK, you will play a key role in driving business decisions through data-driven insights. You will conduct comprehensive research on service-based industries, analyze data, and present findings to stakeholders.**Key Responsibilities:**Conduct qualitative and quantitative research on service-based...

Performance Improvement Analyst - Customer Interactions is an excellent opportunity to join our team at Translation Empire. As a Performance Improvement Analyst, you will analyze customer interactions to identify areas for improvement and develop strategies to enhance communication and service delivery.About the Role:You will collaborate with...

About the Role:Riphah University is seeking a Technical Service Desk Analyst to join our IT support team. As a Technical Service Desk Analyst, you will provide technical support services to students, faculty, and staff, including troubleshooting, resolving technical issues, and maintaining accurate records.About the Role: This is an exciting opportunity for...

Position Overview:We are seeking an experienced Research Analyst with a proven track record in service-based research. The ideal candidate will have a strong analytical mindset, excellent problem-solving abilities, and the capacity to turn data into actionable insights. This role requires a proactive individual who can effectively contribute to research...

Position Overview:We are seeking an experienced Research Analyst with a proven track record in service-based research. The ideal candidate will have a strong analytical mindset, excellent problem-solving abilities, and the capacity to turn data into actionable insights. This role requires a proactive individual who can effectively contribute to research...

We are looking for an exceptional Data Analyst to join our team at Translation Empire PK. As a key member of our team, you will play a crucial role in extracting insights from data to inform business decisions.Key Responsibilities:Using automated tools to extract data from various sourcesDeveloping and maintaining databases and data systemsReorganizing data...

Role DescriptionThis is an exciting opportunity for a Content Performance Analyst to join our team at Translation Empire PK. The successful candidate will be responsible for analyzing data and results to identify trends and insights for maximum website traffic, as well as developing and implementing link building strategies.Key ResponsibilitiesAnalyze data...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

At Translation Empire, we are seeking a detail-oriented and organized Financial Data Analyst Professional to join our team. The ideal candidate will have experience in managing end-to-end payroll processes, including onboarding and offboarding employees.The successful candidate will perform digital banking transactions, verify vendor payments, and salary...

Responsibilities:Independently manage end-to-end payroll, including onboarding/offboarding employeesPerform digital banking transactions, including vendor payments and salary disbursements under the role of verifierConduct audits of financial statements, banking transactions, and expenses and prepare an audit report to be submitted to the managementConduct...

Research Analyst will conduct comprehensive market research to evaluate consumer behavior, competitor strategies, and emerging trends. This role requires strong analytical skills, attention to detail, and an interest in social media trends and creativity. The ideal candidate should have a deep curiosity for user behavior, psychology, and market dynamics to...

Responsibilities:Independently manage end-to-end payroll, including onboarding/offboarding employees.Perform digital banking transactions, including vendor payments and salary disbursements under the role of verifier.Conduct audits of financial statements, banking transactions, and expenses and prepare an audit report to be submitted to the...

The Customer Service Representative (CSR) is responsible for assisting customers, resolving inquiries, and ensuring a positive experience. Success in this role means providing efficient support, maintaining customer satisfaction, and contributing to the company's service goals.Responsibilities:Respond to customer inquiries via phone, email, or chat in a...

We are looking for a detail-oriented and organized Payroll and Financial Services Manager to join our team. The ideal candidate will have experience in managing end-to-end payroll processes, including onboarding and offboarding employees.You will ensure payroll expertise, manage tax calculations, and address payroll-related queries independently.Digital...

At Translation Empire PK, we are seeking a highly skilled and organized Customer Service Specialist to join our team. As a key member of our customer-facing department, you will be responsible for ensuring that all complaints are acknowledged and addressed in a timely and professional manner.Key Responsibilities:Handle all new incoming complaints via phone,...

We are looking for a skilled Call Monitoring and Feedback Analyst to join our team at Translation Empire PK. In this role, you will monitor inbound and outbound calls, evaluate customer interactions, and provide feedback to customer service representatives to enhance communication and service delivery.Key Responsibilities:Monitor inbound and outbound calls...