
Head of Guest Services
4 days ago
Key Responsibilities
">The candidate will lead the customer service team, focusing on delivering exceptional customer experiences.
Responsibilities include:
- Ensuring customer satisfaction through effective communication and problem-solving.
- Developing strategies to improve customer satisfaction and loyalty.
- Collaborating with other departments to achieve business objectives.
Requirements
To succeed in this role, the candidate should possess:
- Previous experience in customer service, preferably in restaurants or hotels.
- Excellent communication and problem-solving skills.
- Able to work effectively in a team environment.
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